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Usability Research at Microsoft

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Last week, David Shadle and I met up with three gentlemen Arnie Lund, UX Community lead for IT, Monty Hammontree, Director of User Experience for Developer Products, and Dennis Wixon, User Research Manager for Microsoft Game Studios.  who were all speakers at the World Usability Day event at Microsoft.

We discussed what "Usability" means in the context of their position, how it affects the products they work on and what types of techniques they use to study Usability.

I found the talk very interesting and unique.  Usability is an important topic when creating software, but is not often discussed widely.  Watch the video and you might gain some insight into why you enjoy Visual Studio or even HALO 3 as much as you do.

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