Balz Wyss - Exploring Voice over IP
- Posted: Nov 16, 2004 at 11:27 AM
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Combining video, voice, and data are changing the way we work. Balz Wyss, product manager for Windows Mobile, gives us a short primer on the trends he's seeing in the voice over IP market.
We're seeing these trends in our offices already. In fact, here at Channel 9 we're using VOIP to talk with our boss, Lenn Pryor, because he works out of his home in California while the rest of us are toiling away in rainy Redmond, WA.
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I understood the value of VoIP. No long-distance phone charges. No need for seperate voice and data lines. What's the value of SoIP?! Unless of course, someone is going to call me and upload Windows source code as we talk and see eachother via our web cam.
In a call centre environment that feature would be very welcome. Don't sniff at how lazy people want to be sometimes
News Flash! - The Secret Behind Windows Media
Yes, this news comes from the MS pain, Linspire, who was sued by Microsoft for infrindgement of trademark of "Windows", which ended up costing Microsoft millions of dollars instead.
Now available. Windows Media for Linspire Linux
http://www.linspire.com/lindows_michaelsminutes.php
Read it and weap! I doubt Steve Ballmer can say anything about this move. I am sure Linspire worked out a deal that Microsoft can not back out of, in reagrds to Windows Media technology. because we all know how much Steve Ballmer HATES Linux would just love to see that penguin fry!
This functionality is currently available.. I remember using such systems over 5yrs ago where they would use CallerID information to search for the customer. I suppose the challenge will be to ensure appropriate information is sent on transmission via whichever MS ;P client is used to ensure client information can be picked up & passed through to the approproate API on the other end.
I've confused myself... home time!
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