CRM 2011 UX with Michael McCormack

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In this video, Michael McCormack,  the Program Manager lead for  the user experience within Microsoft Dynamics CRM 2011, talks about the design principles that were used to define the new UX, and shares examples of how Microsoft Dynamics CRM 2011 takes full advantage of the UI changes made in Outlook 2010 to deliver a contextually-relevant content to users.

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