http://ecn.channel9.msdn.com/o9/ch9/43ef/02791d6a-039c-4ab3-8b84-9e16018b43ef/CRM2011UX_100_ch9.jpg Rich Dickinson is a Senior Program Manager in Microsoft Dynamics CRM 2011, where he works on the user interface.  In this video he discusses how to personalize the user experience using Forms, either for an individual or more generally for roles, so that they have easy access to information most relevant to them. en Sat, 18 May 2013 08:50:22 GMT Sat, 18 May 2013 08:50:22 GMT Rev9