http://ecn.channel9.msdn.com/o9/previewImages/100/422174_100x75.jpg Custom navigation along with custom entities allows you to start creating Line of Business (LOB) applications in a variety of vertical industries. This screencast shows how you can import the entity and sitemap customizations into the CRM platform to quickly convert a vanilla CRM instance to a customized business application. Check out http://channel9.msdn.com/posts/benriga/The-Dynamics-Duo-talk-about-Dynamics-CRM-Customization/ for the conversation I had with Ben Riga on the topic of customizing the CRM Platform. You can download the code for this screencast here. Check out http://blogs.msdn.com/girishr/ for more code samples and related screencasts. en Wed, 22 May 2013 03:13:54 GMT Wed, 22 May 2013 03:13:54 GMT Rev9