Customizing CRM's Entity Model and User Experience

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Custom navigation along with custom entities allows you to start creating Line of Business (LOB) applications in a variety of vertical industries. This screencast shows how you can import the entity and sitemap customizations into the CRM platform to quickly convert a vanilla CRM instance to a customized business application.

Check out http://channel9.msdn.com/posts/benriga/The-Dynamics-Duo-talk-about-Dynamics-CRM-Customization/ for the conversation I had with Ben Riga on the topic of customizing the CRM Platform.

You can download the code for this screencast here. Check out http://blogs.msdn.com/girishr/ for more code samples and related screencasts.

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