Microsoft Dynamics CRM: The Appealing Business Application

Humberto is a Program Manager at the Microsoft Dynamics CRM product team; he is a member of the "platform" group and focuses on providing the framework, tools and extension points that developers, architects and partners can take advantage of when building applications on top of CRM. He is passionate about software development and user experience and looks at Dynamics CRM outside its traditional meaning (Customer Relationships Management) and more as the engine that drives business applications… an engine that is easy to use and can save a lot of development time. Previous experiences include project management and software development positions in several companies back in his home county, Mexico, where he dealt with problems in very different domains, from multimedia to distributed systems and security. Humberto holds a Master’s degree in Information Systems from Carnegie Mellon University and a Bachelor’s degree in Computer Systems and Management from ITESM, CCM.