Parature- Integrating CRM for customer support solution

Download

Right click “Save as…”

  • High Quality WMV (PC)
  • MP3 (Audio only)
  • MP4 (iPhone, Android)
  • Mid Quality WMV (Lo-band, Mobile)
  • WMV (WMV Video)

Channel Manager Heather Pertel and Chief Software Architect Matt Walnock of Parature explain how they use Microsoft technology for their customer support solution. The team explains to Larry Gregory, Director of why they use Windows Communication Foundation and how Dynamics CRM is a good fit in the future direction of their product line. For more information, see Windows Communication Foundation and Dynamics CRM.

http://www.parature.com/

Tags:

Follow the Discussion

Comments Closed

Comments have been closed since this content was published more than 30 days ago, but if you'd like to continue the conversation, please create a new thread in our Forums,
or Contact Us and let us know.