This is the last part of the interview we did with John Pruitt, usability lead on the user experience team, talks about who is the target user and how knowing that will help designers and testers build a more user-centric product. Alan Cooper's "personas"
technique is discussed again.
John Pruitt explains the development cycle at Microsoft -- the interview takes place inside the "watching" part of one of our usability labs where teams can videotape and watch everyday people as they try to use software that we're producing.
Jean Paoli, senior director of XML architecture, and co-creator of XML, gives his vision of XML in an interview with Channel 9's Charles Torre and Robert Scoble.
This is the second part of the interview and
part I is here.