Go Beyond Best Practices: Evolving Next Practices to Prosper in the 21st Century

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Slides (view online)
Come hear Lou Carbone cite evidence and outline next practices based on sensing and responding to customers' needs versus a world of making and selling in which product manufacturing is rooted. Come learn why you need to view business differently-to evolve from best practices to next practices-if you are to survive and prosper in the years to come.

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