Driving Business Integration at HASSELL through adopting a Service Delivery Culture

Embed code for this video

Copy the code above to embed our video on your website/blog.

Close

Video format

Option selected may change based on video formats available and browser capability.

Close

Download

Right click “Save as…”

Slides (view online)
A joint presentation by HASSELL CIO Bill Rue and Microsoft Principal Operations Consultant Wally Eastland discussing how HASSELL improved Business Integration and Performance by adopting a Service Delivery Culture leveraging the Service Management Principles defined in the Microsoft Operations Framework (MOF) and the Information Technology Infrastructure Library (ITIL)...

Comment on this Session

Already have a Channel 9 account? Please sign in