In order to become true trusted advisors to CIOs, we need to understand what they think, want, fear, and desire. This session offers an overview of various decision angles that typical IT executives will be forced to face and tackle in the upcoming era. If you think it is complicated to be an IT provider, imagine being a CIO in these turbulent times; the economy is compressing business, users are rejecting limiting corporate IT solutions, and vendors are knocking on the door with suspicious multi-year licensing or outsourcing agreements. To top it all, mega-providers are promising nirvana in the cloud with dubious SLAs and countless unanswered questions. It is not easy to be the CIO these days.