Extending and Customizing Microsoft System Center Service Manager

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Service Manager 2010 is built on a powerful, mature platform which allows you to easily customize and extend the product to meet the needs of the most demanding customers and partners. Bring your questions about the customization options available, including how to extending the CMDB model and create custom forms, templates, workflows, and reports. This highly interactive session is hosted by the product team to provide you with the answers you need.

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