Implementation, Architecture, and Administration of a Microsoft System Center Service Manager Deployment

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Service Manager 2010 is about to RTM -- are you ready? Learn how to design a scalable, redundant installation of Service Manager, how to configure the most common settings such as creating notification templates/subscriptions, user roles, configuring workflows, creating templates, customizing lists, and much more. You'll leave this session with the knowledge you need to architect and deploy Service Manager.

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