How to Take Advantage of the Windows Troubleshooting Platform

In this session, learn all about the new Windows Troubleshooting Platform introduced with Windows 7 and how you can use it to automatically troubleshoot problems in your environment. This session has plenty of demos, including how to take advantage of Troubleshooting Packs developed by Microsoft and how to build your own Troubleshooting Packs. We also discuss tips and tricks, best practices, and how Microsoft leverages this technology in their own support environments.