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The Case of the Unexplained, 2010: Troubleshooting with Mark Russinovich

Date: June 10, 2010 from 4:00PM to 5:15PM
Day 4
WCL315
Speakers: Mark Russinovich
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5 Comments
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Come hear Mark Russinovich, the master of Windows troubleshooting, walk you through step-by-step how he has solved seemingly unsolvable system and application problems on Windows. With all new real case studies, Mark shows how to apply the Microsoft Debugging Tools and his own Sysinternals tools, including Process Explorer and Process Monitor, to solve system crashes, process hangs, security vulnerabilities, DLL conflicts, permissions problems, registry misconfiguration, network hangs, and file system issues. These tools are used on a daily basis by Microsoft Product Support and have been used effectively to solve a wide variety of desktop and server issues, so being familiar with their operation and application will assist you in dealing with different problems on Windows.

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- Windows Client

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john goodsell

May 23, 2011 at 6:19 PM

good show!
Kim Segmiller

Jun 04, 2011 at 2:04 PM

I'm having severe problems with windows 7 Dell Vostro 1520 I need help in a bad way. Thank you Kim Segmiller!!!
James Gibbons

Dec 31, 2011 at 4:11 AM

Excellent troubleshooting video, i wish he showed how to get my available physical memory back though
moonbeamracer

Jan 22, 2013 at 11:08 AM

A great educational experience! .
.Better than attending a Microsoft tech event ... Marks presentation make it enjoyable and interesting to delve into the normally boring & mundane .. I will keep this as part of a library to review repeatedly as I attack system problems ...
I just discovered "Autoruns" and will use this as a bible ... and begin using the other tools he explains so well ...
TPTG

May 16, 2013 at 12:15 AM

I too have used this software to solve an issue with a weird CPU lockup by the "System" process after the computer woke from standby. Found a .sys file within it to be related to a capture card driver.