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Performing Basic Customizations for Microsoft System Center 2012 - Service Manager

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Explore the capabilities of System Center 2012 Service Manager Authoring Tool and understand how Service Manager can be customized to meet customer requirements. In this lab, learn how to perform basic customizations in Service Manager by performing the following tasks: create a new class using Service Manager 2012 Authoring Tool; work with Generic Form; modify the existing Service Manager 2012 form.

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