It’s imperative that IT knows how datacenter resources are being consumed. Having a left to right view of current utilization provides a deep understanding on how the business functions, and allows IT to plan for demand while maintaining optimum performance and minimizing costs. Providing data insights through robust reporting on usage, costs, and resources is a great way to drive high quality service management and ensure a deep understanding of the consumers’ behavior and requirements. Microsoft now allows IT to perform as a service provider delivering cloud services to varying business units upon request, and provides intelligent dashboards to help leadership teams make better decisions about how to scale datacenter capacity. In this lab, get hands-on with a pre-configured environment that takes you on a tour of key scenarios revealing how Microsoft supports you in creating a consistent management experience whether resources span from on-premises to Windows Azure, or to a Service Provider. Scenarios included: Microsoft System Center - Operations Manager and uncovering system dependencies with distributed applications, Building reports with Operations Manager, Chargeback Reporting, System Center - Data Protection Manager and backup status monitoring, and Enhancements to Failover Clustering.