I never use outlook so I haven't tried syncing yet but we do know that it lacks Exchange support atmstaceyw said:I still have my tmobile Dash and does everything I need so far. Personally, I could care about "open" as that fact does not help me as a user of a phone. What matters is price, features, and ease of use. From a picture, it looks like some good cool hardware and may be interested from that standpoint. Does it have Sync to Outlook?