Channel 9 Forums - Coffeehouse - Oh no! My win7 install is screwed :( http://mschnlnine.vo.llnwd.net/d1/Dev/App_Themes/C9/images/feedimage.png Channel 9 Forums - Coffeehouse - Oh no! My win7 install is screwed :( http://channel9.msdn.com/Forums Channel 9 keeps you up to date with the latest news and behind the scenes info from Microsoft that developers love to keep up with. From LINQ to SilverLight – Watch videos and hear about all the cool technologies coming and the people behind them. http://channel9.msdn.com/Forums en Mon, 20 May 2013 20:23:01 GMT Mon, 20 May 2013 20:23:01 GMT Rev9 21 -21 -1 Coffeehouse - Oh no! My win7 install is screwed :( I installed quicktime on windows 7 and windows installer has been throwing errors since then: when I launch a windows installer based setup I get a Windows Installer has stopped working error. I ran SFC, I used system restore, I sent dozens of reports but the error won't go away. I believe the issue is caused by the application compatibility database that got corrupt because once I got an error about the application compatibility tool at the same time of one of the windows installer crashes. What can I do other than painfully reinstalling windows 7?

]]> http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/453921#453921 Sun, 18 Jan 2009 08:04:01 GMT http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/453921#453921 OnlyJack 21 http://channel9.msdn.com/Niners/OnlyJack/Discussions/RSS Coffeehouse - Oh no! My win7 install is screwed :( I feel your pain. I had the blue screen of death during install - four times (32 bit twice, 64 bit twice); the last install was 64 bit and then for the fun of it, I tried booting - which succeeded. So my Windows 7 is in an undefined state. There is a recovery tool - maybe that can go through all files and replace anyone with a mismatched hash. Pure dumb luck has it that the system does appear as good as fully functional.

]]> http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/28f001b3dced4168bf899deb00c66495#28f001b3dced4168bf899deb00c66495 Sun, 18 Jan 2009 09:23:09 GMT http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/28f001b3dced4168bf899deb00c66495#28f001b3dced4168bf899deb00c66495 Bent Rasmussen 21 http://channel9.msdn.com/Niners/esoteric/Discussions/RSS Coffeehouse - Oh no! My win7 install is screwed :( Hmm, I ran into something similar and I found that it is caused by the "customer experince improvments" reports (aka SQM). Try turning it off and see if it works (if you haven't reinstalled already)

How to turn it off:
1) search the control panel or start menu for "customer experience", you should find a task called "Change Customer Experience Improvement Program settings"
2) open that task and select "No, I don't want.... "

Probably you should turn that back one after you're done installing, what's the point of a beta if the errors and other problems are not reported? Smiley



]]> http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/365c6e077b8f4954a7c59deb00c66509#365c6e077b8f4954a7c59deb00c66509 Sun, 18 Jan 2009 19:12:27 GMT http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/365c6e077b8f4954a7c59deb00c66509#365c6e077b8f4954a7c59deb00c66509 Dexter 21 http://channel9.msdn.com/Niners/Dexter/Discussions/RSS Coffeehouse - Oh no! My win7 install is screwed :( Why would anyone install QuickTime?        

]]> http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/4fad6a66e3284eed9fe19deb00c66579#4fad6a66e3284eed9fe19deb00c66579 Sun, 18 Jan 2009 19:23:38 GMT http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/4fad6a66e3284eed9fe19deb00c66579#4fad6a66e3284eed9fe19deb00c66579 tsilb 21 http://channel9.msdn.com/Niners/SlackmasterK/Discussions/RSS Coffeehouse - Oh no! My win7 install is screwed :(
SlackmasterK said:
Why would anyone install QuickTime?        
Haha yeah I was thinking the same thing.  I avoid installing Apple software on Windows like it's the plague.  

]]> http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/22b7fe4c5f82458f974a9deb00c665ae#22b7fe4c5f82458f974a9deb00c665ae Sun, 18 Jan 2009 21:56:52 GMT http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/22b7fe4c5f82458f974a9deb00c665ae#22b7fe4c5f82458f974a9deb00c665ae CreamFilling512 21 http://channel9.msdn.com/Niners/CreamFilling512/Discussions/RSS Coffeehouse - Oh no! My win7 install is screwed :(
CreamFilling512 said:
SlackmasterK said:
*snip*
Haha yeah I was thinking the same thing.  I avoid installing Apple software on Windows like it's the plague.  
Have the same problem. Now I can't install anything. Even things that use Air to install. Will try the Feedback thing. Crosses fingers

]]> http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/f84324cebc4241208e959deb00c66604#f84324cebc4241208e959deb00c66604 Sun, 18 Jan 2009 23:03:39 GMT http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/f84324cebc4241208e959deb00c66604#f84324cebc4241208e959deb00c66604 Eric Booth 21 http://channel9.msdn.com/Niners/ericbphoto/Discussions/RSS Coffeehouse - Oh no! My win7 install is screwed :(
Dexter said:

Hmm, I ran into something similar and I found that it is caused by the "customer experince improvments" reports (aka SQM). Try turning it off and see if it works (if you haven't reinstalled already)

How to turn it off:
1) search the control panel or start menu for "customer experience", you should find a task called "Change Customer Experience Improvement Program settings"
2) open that task and select "No, I don't want.... "

Probably you should turn that back one after you're done installing, what's the point of a beta if the errors and other problems are not reported? Smiley



I was trying to install the JDK and this tip worked.

"turning customer experience off"

]]> http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/fd4c5bc237bb46d6bb5e9deb00c66699#fd4c5bc237bb46d6bb5e9deb00c66699 Sun, 18 Jan 2009 23:07:06 GMT http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/fd4c5bc237bb46d6bb5e9deb00c66699#fd4c5bc237bb46d6bb5e9deb00c66699 giovanibad 21 http://channel9.msdn.com/Niners/giovanibad/Discussions/RSS Coffeehouse - Oh no! My win7 install is screwed :(
giovanibad said:
Dexter said:
*snip*
I was trying to install the JDK and this tip worked.

"turning customer experience off"
Yep worked for me too. Sweet. Kinda strange tho really.

]]> http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/58b89780f7aa4e948a989deb00c666cf#58b89780f7aa4e948a989deb00c666cf Sun, 18 Jan 2009 23:41:11 GMT http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/58b89780f7aa4e948a989deb00c666cf#58b89780f7aa4e948a989deb00c666cf Eric Booth 21 http://channel9.msdn.com/Niners/ericbphoto/Discussions/RSS Coffeehouse - Oh no! My win7 install is screwed :(
Dexter said:

Hmm, I ran into something similar and I found that it is caused by the "customer experince improvments" reports (aka SQM). Try turning it off and see if it works (if you haven't reinstalled already)

How to turn it off:
1) search the control panel or start menu for "customer experience", you should find a task called "Change Customer Experience Improvement Program settings"
2) open that task and select "No, I don't want.... "

Probably you should turn that back one after you're done installing, what's the point of a beta if the errors and other problems are not reported? Smiley



Thanks, it was the customer experience program just like you said: Windows update and all windows installer based setups started working again after turning that off. I hope they'll release an update for the issue soon.

"Why would anyone install QuickTime?"


To see the exclusive movie trailers that are available at decent quality only on the Apple website or to use iTunes that is required to sync the most popular mp3 player (ipod) and the most popular phone (iphone). I can't believe a beta could break so easily with an application so popular: the Quicktime setup didn't even launch yet win7 was instantly broken.

]]> http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/a7c4da6373c24a9fa7859deb00c66747#a7c4da6373c24a9fa7859deb00c66747 Sun, 18 Jan 2009 23:43:05 GMT http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/a7c4da6373c24a9fa7859deb00c66747#a7c4da6373c24a9fa7859deb00c66747 OnlyJack 21 http://channel9.msdn.com/Niners/OnlyJack/Discussions/RSS Coffeehouse - Oh no! My win7 install is screwed :(
OnlyJack said:
Dexter said:
*snip*
Thanks, it was the customer experience program just like you said: Windows update and all windows installer based setups started working again after turning that off. I hope they'll release an update for the issue soon.

"Why would anyone install QuickTime?"


To see the exclusive movie trailers that are available at decent quality only on the Apple website or to use iTunes that is required to sync the most popular mp3 player (ipod) and the most popular phone (iphone). I can't believe a beta could break so easily with an application so popular: the Quicktime setup didn't even launch yet win7 was instantly broken.
QuickTime is really not worthy of even coming near my machine. Ugh, even in it's infant versions years ago it was still bloatware...

Don't know if this works with Windows 7, haven't tried it yet, but maybe a small codec pack called "QuickTime Alternative" could do the job? I use it on all of my Vista installs and it does what it's supposed to do without having to step directly over to the dark side.

]]> http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/cb3bf798a22344379f879deb00c667c2#cb3bf798a22344379f879deb00c667c2 Mon, 19 Jan 2009 03:02:08 GMT http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/cb3bf798a22344379f879deb00c667c2#cb3bf798a22344379f879deb00c667c2 bureX 21 http://channel9.msdn.com/Niners/bureX/Discussions/RSS Coffeehouse - Oh no! My win7 install is screwed :( I hit the same problem with Google Earth right now.. thankfully - disabling SQM did the trick.

]]> http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/ad9121ae293848ffb1e49deb00c66832#ad9121ae293848ffb1e49deb00c66832 Mon, 19 Jan 2009 03:11:16 GMT http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/ad9121ae293848ffb1e49deb00c66832#ad9121ae293848ffb1e49deb00c66832 sushovande 21 http://channel9.msdn.com/Niners/sushovande/Discussions/RSS Coffeehouse - Oh no! My win7 install is screwed :(
sushovande said:
I hit the same problem with Google Earth right now.. thankfully - disabling SQM did the trick.
Too many people are experiencing this issue right now, all at the same time, here, on other forums (39 posts in 18 hours) and on the newsgroup (63 posts in 1 day).

I'm pretty sure MS screwed up some files that customer experience service downloads from the internet causing MSI/WU to break for all users: that could explain why system restore didn't work, it kept breaking. Nobody seemed to have experienced this problem before, all those dozens of posts about the issue only in the last 2 day . Anybody knows other win7 users to ask if they started having the same issue?

]]> http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/9132430382424af5babc9deb00c668a7#9132430382424af5babc9deb00c668a7 Mon, 19 Jan 2009 04:22:43 GMT http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/9132430382424af5babc9deb00c668a7#9132430382424af5babc9deb00c668a7 OnlyJack 21 http://channel9.msdn.com/Niners/OnlyJack/Discussions/RSS Coffeehouse - Oh no! My win7 install is screwed :(
OnlyJack said:
sushovande said:
*snip*
Too many people are experiencing this issue right now, all at the same time, here, on other forums (39 posts in 18 hours) and on the newsgroup (63 posts in 1 day).

I'm pretty sure MS screwed up some files that customer experience service downloads from the internet causing MSI/WU to break for all users: that could explain why system restore didn't work, it kept breaking. Nobody seemed to have experienced this problem before, all those dozens of posts about the issue only in the last 2 day . Anybody knows other win7 users to ask if they started having the same issue?
Nope, I don't think it's because of some download/update because I have 2 Win7 installations and only one has this problem. And it's not caused by Quicktime either, I don't have it installed.

]]> http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/18060f8d616f4597b4749deb00c66920#18060f8d616f4597b4749deb00c66920 Mon, 19 Jan 2009 08:31:34 GMT http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/18060f8d616f4597b4749deb00c66920#18060f8d616f4597b4749deb00c66920 Dexter 21 http://channel9.msdn.com/Niners/Dexter/Discussions/RSS Coffeehouse - Oh no! My win7 install is screwed :(
Dexter said:
OnlyJack said:
*snip*
Nope, I don't think it's because of some download/update because I have 2 Win7 installations and only one has this problem. And it's not caused by Quicktime either, I don't have it installed.
Adobe PDF version 9 install is fooked on '7, however version 8 work fine. Perhaps the common factor is Adobe? ... anyone remember the dodgy  first version of Safari on Windows that leaves me with the concern that they don't always conform.

]]> http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/702175710646447c903e9deb00c66995#702175710646447c903e9deb00c66995 Mon, 19 Jan 2009 13:25:14 GMT http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/702175710646447c903e9deb00c66995#702175710646447c903e9deb00c66995 David Oliver 21 http://channel9.msdn.com/Niners/Sabot/Discussions/RSS Coffeehouse - Oh no! My win7 install is screwed :(
Sabot said:
Dexter said:
*snip*
Adobe PDF version 9 install is fooked on '7, however version 8 work fine. Perhaps the common factor is Adobe? ... anyone remember the dodgy  first version of Safari on Windows that leaves me with the concern that they don't always conform.
I installed and I'm using adobe reader 7 without any issue on win7, it was the first application I installed.

]]> http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/3765d3d3dfef430491419deb00c66a06#3765d3d3dfef430491419deb00c66a06 Mon, 19 Jan 2009 13:31:32 GMT http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/3765d3d3dfef430491419deb00c66a06#3765d3d3dfef430491419deb00c66a06 OnlyJack 21 http://channel9.msdn.com/Niners/OnlyJack/Discussions/RSS Coffeehouse - Oh no! My win7 install is screwed :(
Sabot said:
Dexter said:
*snip*
Adobe PDF version 9 install is fooked on '7, however version 8 work fine. Perhaps the common factor is Adobe? ... anyone remember the dodgy  first version of Safari on Windows that leaves me with the concern that they don't always conform.
I'm now also experiencing this issue, on two machines, and in both cases the last thing I installed successfully was Adobe Reader 9. Could that be it?

]]> http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/d03cf95fe860401a91369deb00c66a7b#d03cf95fe860401a91369deb00c66a7b Tue, 20 Jan 2009 03:04:16 GMT http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/d03cf95fe860401a91369deb00c66a7b#d03cf95fe860401a91369deb00c66a7b Sven Groot 21 http://channel9.msdn.com/Niners/Sven Groot/Discussions/RSS Coffeehouse - Oh no! My win7 install is screwed :(
Sven Groot said:
Sabot said:
*snip*
I'm now also experiencing this issue, on two machines, and in both cases the last thing I installed successfully was Adobe Reader 9. Could that be it?
Simple (temporary) solution (until it reoccurs): delete the string values with numbers and the value 'MachineThrottling' in HKEY_LOCAL_MACHINE\Software\Microsoft\SQMClient\Windows\DisabledSessions

]]> http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/6541f2682cb34d7e98979deb00c66af0#6541f2682cb34d7e98979deb00c66af0 Tue, 20 Jan 2009 03:09:50 GMT http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/6541f2682cb34d7e98979deb00c66af0#6541f2682cb34d7e98979deb00c66af0 Dorian Muthig 21 http://channel9.msdn.com/Niners/Dodo/Discussions/RSS Coffeehouse - Oh no! My win7 install is screwed :(
Sven Groot said:
Sabot said:
*snip*
I'm now also experiencing this issue, on two machines, and in both cases the last thing I installed successfully was Adobe Reader 9. Could that be it?
I'm sure it isn't Adobe Reader 9, it's something MS did because I installed Quicktime on another windows 7 that I had put on another PC and the install worked flawlessly. I installed dozens of applications before Quicktime (some heavy ones like visual studio, vmware, office, jdk, eclipse, premiere cs4) including Acrobat 9 that was the first I installed and none of them gave this issue. This issue started appearing 3 days ago as the boom of posts about that issue started the 18th of january proves, I've had the Windows 7 7000 build installed on the other PC since it was leaked almost 3 weeks ago and I never had this issue there, most likely because that PC wasn't connected to the internet during that time.

]]> http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/802ee47dbccd4c9783689deb00c66b67#802ee47dbccd4c9783689deb00c66b67 Tue, 20 Jan 2009 03:28:17 GMT http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/802ee47dbccd4c9783689deb00c66b67#802ee47dbccd4c9783689deb00c66b67 OnlyJack 21 http://channel9.msdn.com/Niners/OnlyJack/Discussions/RSS Coffeehouse - Oh no! My win7 install is screwed :(
OnlyJack said:
Sven Groot said:
*snip*
I'm sure it isn't Adobe Reader 9, it's something MS did because I installed Quicktime on another windows 7 that I had put on another PC and the install worked flawlessly. I installed dozens of applications before Quicktime (some heavy ones like visual studio, vmware, office, jdk, eclipse, premiere cs4) including Acrobat 9 that was the first I installed and none of them gave this issue. This issue started appearing 3 days ago as the boom of posts about that issue started the 18th of january proves, I've had the Windows 7 7000 build installed on the other PC since it was leaked almost 3 weeks ago and I never had this issue there, most likely because that PC wasn't connected to the internet during that time.
Check in your Windows Update history what was installed just before you started seeing this.

]]> http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/2913eaa36fac4dcb8ee59deb00c66bdf#2913eaa36fac4dcb8ee59deb00c66bdf Tue, 20 Jan 2009 05:59:25 GMT http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/2913eaa36fac4dcb8ee59deb00c66bdf#2913eaa36fac4dcb8ee59deb00c66bdf PaoloM 21 http://channel9.msdn.com/Niners/PaoloM/Discussions/RSS Coffeehouse - Oh no! My win7 install is screwed :( I have 2 Win7 installation which have the same update history (basically it's the update for mp3s etc.). Interstingly: the installation where this issue occurs has far less installed software that the other.

The way it looks it's either:
- a setting that I change and somehow it prevents MSI SQM from working
- some data files that are used by SQM got corrupted and now whenever it tries to start a session it crashes

]]> http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/53c89bf8b81e4c14a66d9deb00c66c4f#53c89bf8b81e4c14a66d9deb00c66c4f Tue, 20 Jan 2009 09:21:11 GMT http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/53c89bf8b81e4c14a66d9deb00c66c4f#53c89bf8b81e4c14a66d9deb00c66c4f Dexter 21 http://channel9.msdn.com/Niners/Dexter/Discussions/RSS Coffeehouse - Oh no! My win7 install is screwed :(
PaoloM said:
OnlyJack said:
*snip*
Check in your Windows Update history what was installed just before you started seeing this.
There's only one update for win7 and I installed it right after installing windows. The customer experience application, the one causing crashes, downloads updates from internet every time you click a Send Feedback button.

]]> http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/f92a9387efe44858afce9deb00c66cc0#f92a9387efe44858afce9deb00c66cc0 Fri, 23 Jan 2009 01:44:19 GMT http://channel9.msdn.com/Forums/Coffeehouse/453921-Oh-no-My-win7-install-is-screwed-/f92a9387efe44858afce9deb00c66cc0#f92a9387efe44858afce9deb00c66cc0 OnlyJack 21 http://channel9.msdn.com/Niners/OnlyJack/Discussions/RSS