Google renders androids uselss

There is a serious flaw in Google android based phones.
Most (if not all) of the android phones require a Gmail account integrated into the phone in order to take advantage of most of the features.

These features include Google email integration, calendar synchronization, android market use, etc.

...
What most people do not know is that Google has been “disabling” Gmail accounts for unknown reasons. When a Gmail account is disabled by Google, it severely impacts the usability of Android phones by making core features unavailable (Calendar, Email, App Store, and any other app that is synchronized with a Google service)

Gmail account disabling also results in performance issue for android phones. When the Android OS is unable to synchronize a Gmail account, it will add an alert icon to the menu bar. It also appears to kick off some background polling process that cannot be killed. The effect of the polling process is severely degraded battery life as well as loss in application responsiveness.


Users are unable to even delete the Gmail account associated with their android phone as in order to modify your android account, you must sign in to your phone with your Gmail address, which at this point is impossible because it has been disabled by Google.
In the event that Google doesn’t re-enable your Gmail account, the only option to resolve this issue is to completely wipe your phone and resign yourself to losing all of your hosted data, emails and contacts forever.
Google does not provide details on why an account was disabled and there is no support contact information available anywhere.

Even calling Google’s main number provides to be futile in effecting a resolution.
The only option that a user has is to fill in a form on the Google disabled account screen located at http://www.google.com/support/accounts/bin/request.py?hl=en&contact_type=disabled2&p=mail" target="_blank"> http://www.google.com/support/accounts/bin/request.py?hl=en&contact_type=disabled2&p=mail

Which posits, “Please summarize what happened when your account became disabled so we can investigate. We'll follow up with you only if we require more information or we have additional information to share”


Google disabled it, how is a user to know what happened?

Does Google really expect to capture market space from professional users under these types of terms?

Imagine if all of a sudden you lost your email and calendar on your phone and were unable to get it back? It has happened to my wife and she is going on day 11 with no response from Google, Motorola or T-Mobile, still no access to email or her calendar and a phone whose battery life is now only about 3 hours on a full charge due to the synchronization background polling process.

What do you think would happen if RIm suddenlt diabled core Blakberry services to users without notice or recourse?

Grrrr @ Google

Source for this "widespread" disabling of Gmail accounts for no apparent reason?

This is the first I've heard of it.

CannotResolveSymbol said:

Source for this "widespread" disabling of Gmail accounts for no apparent reason?

 

This is the first I've heard of it.

Google it.

http://www.google.com/search?hl=en&rls=com.microsoft%3Aen-us&q=gmail+disabled&aq=f&aqi=g-c2g1g-c3g1g-c2g1&aql=&oq=&gs_rfai=

phreaks said:

CannotResolveSymbol said:

*snip*

Google it.

 

http://www.google.com/search?hl=en&rls=com.microsoft%3Aen-us&q=gmail+disabled&aq=f&aqi=g-c2g1g-c3g1g-c2g1&aql=&oq=&gs_rfai=

Yep, that search shows all stuff from a couple of years ago. No indication that Google is currently disabling accounts.

That said, the fact that your bater is drained so quickly when an account is disabled is a serious bug. One for which Google should be making very quick fixes, even if only a single user to date has triggered the issue, which is doubtful, even if there's not currently and widespread reports.

What if you disable the data connection?  Does the failure to sync cause the battery draining polling process to start?

CreamFilling512 said:

What if you disable the data connection?  Does the failure to sync cause the battery draining polling process to start?

The only way to do that would be to put it in airplane mode, which would make carrying it around completely pointless.

Gmail is required to register the phone and for all features that make it an android.

If RIM even puled the plug on some users Calander alone it would news, why can google get away with diasabling email AND calander synchronization?

Does google seriously expect to gain market share if people are not confident in their email and calander services?

The fact that you have to

1) wipe your phone

and

2) accept the fact that all of your contacts, emails and documents are lost forever by creating a new gmail account

should be pretty alarming, no? Really, am I over-reacting? T-Mobile seems to thinks so.

wkempf said:

phreaks said:

*snip*

Yep, that search shows all stuff from a couple of years ago. No indication that Google is currently disabling accounts.

 

That said, the fact that your bater is drained so quickly when an account is disabled is a serious bug. One for which Google should be making very quick fixes, even if only a single user to date has triggered the issue, which is doubtful, even if there's not currently and widespread reports.

The phone really isn't an android if the gmail account get disabled and there is no way to change the gmail account associatte with the phone except by wiping the phone so although I agree with you, google ought not be disabling gmail accounts in the first place if they are tied to an android.

At the very least there should be some support available to resolve the issue.

Just wipe the phone and create a new gmail account. huh? That's really considered an acceptable solution?

and here is results using the most recent month filter of google:

http://www.google.com/search?q=gmail+disabled&hl=en&rls=com.microsoft:en-us&prmdo=1&prmd=df&source=lnt&tbs=qdr:m&sa=X&ei=H1dHTMeCPMT58Aal2e2bBQ&ved=0CA8QpwU

phreaks said:

wkempf said:

*snip*

The phone really isn't an android if the gmail account get disabled and there is no way to change the gmail account associatte with the phone except by wiping the phone so although I agree with you, google ought not be disabling gmail accounts in the first place if they are tied to an android.

 

At the very least there should be some support available to resolve the issue.

 

Just wipe the phone and create a new gmail account. huh? That's really considered an acceptable solution?

 

 

and here is results using the most recent month filter of google:

About 1,670,000 results (0.19 seconds) 

http://www.google.com/search?q=gmail+disabled&hl=en&rls=com.microsoft:en-us&prmdo=1&prmd=df&source=lnt&tbs=qdr:m&sa=X&ei=H1dHTMeCPMT58Aal2e2bBQ&ved=0CA8QpwU

Any service you use can be terminated. The cell provider can terminate your service. That, in and of itself, is not an issue. The reason for termination may be an issue, and the lack of procedures for resolving disputes around the termination is an issue, but this is something you're likely to face with any service provider, and doesn't interest me. It interests you because you're currently being effected by it, and I understand that, and can sympathize. But unless it's a wide spread issue or your personally affected, it's just not enough of an issue to care about. It's a human issue. Now, the battery draining is more interesting, since it's a technical flaw. The former can't be entirely fixed (which is why it's only of interest if it affects you or if it's wide spread), while the latter....

wkempf said:

phreaks said:

*snip*

Any service you use can be terminated. The cell provider can terminate your service. That, in and of itself, is not an issue. The reason for termination may be an issue, and the lack of procedures for resolving disputes around the termination is an issue, but this is something you're likely to face with any service provider, and doesn't interest me. It interests you because you're currently being effected by it, and I understand that, and can sympathize. But unless it's a wide spread issue or your personally affected, it's just not enough of an issue to care about. It's a human issue. Now, the battery draining is more interesting, since it's a technical flaw. The former can't be entirely fixed (which is why it's only of interest if it affects you or if it's wide spread), while the latter....

Well, you can't fight it, if it's on Google Search it's a wide spread issue. Even if several of the results in the fisrt page have nothing to do with the issue.

What are you doing exactly that would cause your Gmail account to be disabled?

phreaks said:

CreamFilling512 said:

*snip*

The only way to do that would be to put it in airplane mode, which would make carrying it around completely pointless.

 

Gmail is required to register the phone and for all features that make it an android.

 

If RIM even puled the plug on some users Calander alone it would news, why can google get away with diasabling email AND calander synchronization?

 

Does google seriously expect to gain market share if people are not confident in their email and calander services?

The fact that you have to

 

1) wipe your phone

and

2) accept the fact that all of your contacts, emails and documents are lost forever by creating a new gmail account

 

should be pretty alarming, no? Really, am I over-reacting? T-Mobile seems to thinks so.

 

 

Is there really no way to disable just data?  What if I'm roaming overseas?

CreamFilling512 said:

phreaks said:

*snip*

Is there really no way to disable just data?  What if I'm roaming overseas?

The Motorola Droid (running 2.1) I was playing with earlier today could disable data roaming.  No idea if you could disable data altogether, though.

Bass said:

What are you doing exactly that would cause your Gmail account to be disabled?

It's my wifes phone and she didn't do anything?!? No idea what googles issue is. The only thing that I can think of was if the account was hax0r3d by some spammer.

CreamFilling512 said:

Is there really no way to disable just data?  What if I'm roaming overseas?

I've never found a way to completely disable data. You can turn off roaming and turn off wifi, but you can't disable mobile networks.

I had a GMail account disabled two weeks ago. No real explanation but they did ask me to examine Google's terms of service. I contacted them but got no reply at all. They had to text me some message to my phone in order to reactivate. The account was fairly new, nothing offensive in its name, and I had literally sent out a single e-mail (non-spam/personal).

After getting no reply back from Google at all it does make me question if I would pay Google money to provide me a service. Particularly when dealing with something as significant as a disabled account.