"Mary wanted me to contact you cause she is afraid to send emails, she got somekind of a trojan that seems to have wiped MS off of her computer. She can only get on the internet thru favourites & she can get into her documents but that is it. Windows says there is no app, ms word comes up error or not found, or tells her to open with & the list of programs. She tried to redownload her spyware & virus protect but wasn't sure what to do. There is an icon on her desktop that she never saw before. It is 2 doves & when she clicks it it says open office 3.2, then open with the list again. Her Rundlle..exe is gone. Not sure what if anything you can do from there but she thought you might have some input. She can get on fb if she goes through favs.
what do ya think LOL "