, magicalclick wrote

Try other computer and see if it is account related or device related. I have other account issues as well, like I cannot register VS Express because my account is screwed up.

It is ISP related. It works fine from computers that are connected to the Internet via a different ISP, because they can reach the relevant server. From my ISP, I somehow cannot.

Here's what happens:

C:\Users\sgroot>ping l7oytg.sn2.livefilestore.com

Pinging sn2lfs.storage.msn.com.nsatc.net [207.46.0.171] with 32 bytes of data:
Reply from 202.213.193.233: TTL expired in transit.
Reply from 202.213.193.233: TTL expired in transit.
Reply from 202.213.193.233: TTL expired in transit.
Reply from 202.213.193.233: TTL expired in transit.

Ping statistics for 207.46.0.171:
     Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

C:\Users\sgroot>tracert l7oytg.sn2.livefilestore.com

Tracing route to sn2lfs.storage.msn.com.nsatc.net [207.46.0.171]
over a maximum of 30 hops:

   1     6 ms     3 ms     2 ms  r177.tokynt01.ap.so-net.ne.jp [202.223.119.194]
   2     2 ms     4 ms     2 ms  maru-01Gi2-9.net.so-net.ne.jp [202.223.119.193]
   3    11 ms     3 ms    12 ms  ote-gw5Po1.net.so-net.ne.jp [110.67.171.9]
   4     3 ms     2 ms    13 ms  202.213.193.241
   5     2 ms     2 ms     5 ms  202.213.193.234
   6     6 ms     3 ms    12 ms  202.213.193.233
   7     3 ms     2 ms     2 ms  202.213.193.234
   8     9 ms     3 ms    11 ms  202.213.193.233
   9     3 ms     3 ms     3 ms  202.213.193.234
  10     3 ms    15 ms     3 ms  202.213.193.233
  11     3 ms     3 ms     3 ms  202.213.193.234
  12     3 ms    12 ms    13 ms  202.213.193.233
  13     3 ms     3 ms     3 ms  202.213.193.234
  14     9 ms     3 ms    12 ms  202.213.193.233
  15     3 ms     3 ms     3 ms  202.213.193.234
  16    15 ms     3 ms    10 ms  202.213.193.233
  17     3 ms     3 ms     3 ms  202.213.193.234
  18     6 ms     3 ms     9 ms  202.213.193.233

Remainder omitted because it just repeats.

The server l7oytg.sn2.livefilestore.com seems to be used for all files on my account except Office files. There's seems to be a routing configuration error somewhere that causes a routing loop. The problem only happens when connecting from my ISP.

The problem is, if I want to contact my ISP about it I need to be able to explain this problem in Japanese. Which I can't.