But half of this issue is "new UI" related. The other half seems to be the IT department overwhelmed with upgrades. We saw this with IE6. Tech companies with 80,000 people sitting on IE6 even with IE9 out, because it was too painful to upgrade. Microsoft got to a point we saw last year that they were sending people to those companies to push them into upgrading. Could even be by scaring CTOs with security scenarios Smiley