Do Microsoft and/or Windows developers (employed by Microsoft) actually frequent these forums? Most Linux forums I follow, when people make comments or suggestions they are told that developers don't usually read posts/threads there.
I don't know what, if any, official channels Microsoft employs for communicating issues such as bug reports.
Crashes: Windows Error Reporting (automatic)
Ux / Usage: Windows Feedback Program (automatic)
Microsoft developers usually don't venture into the coffeehouse - and that's partly because idiots like WTWF and earlier incarnations of the same (SirHomer, all the way back to Beer28) have made them get pissed off and leave.