There is nothing you can do to convince people that are too stubborn to learn something new.  It took about 2 minutes (~a tenth the length of this guy's video) to follow the synaptics tutorial and realize that the cursor swipe gesture and the app switch gesture are different (app switch is from left edge, while cursor swipe is entirely on the touchpad).  I had to google the win8 shutdown as well as some other items admittedly but I still google some win7 stuff (who doesn't).