@blowdart: Yeah, it's that hard reset of my phone that I'd like to avoid.  But concerning my Hotmail address I'd like to change it anyway.  I've had it for 10+ years, and it's a really lame name.  I've continued with it only because I've got so many things tired to it (vendors, newsletters, etc) that for me, changing it wasn't something I wanted to do.  However, this gives me a chance to just push through it and do it.  Would it be a good idea to try and secure a Outlook.com email address now, something that I like better, and then see if I can migrate everything over to it (phone included)?