I had a response to my original reply querying the email:
Here are the 2+ complaints submitted against your account:
ISV Name | App GUID | App Title | Deeplink or AppGUID | DateSub | Complainant |
Web Surfaces | 59fbee60-7893-e011-986b-78e7d1fa76f8 | MUFC | http://www.windowsphone.com/en-us/apps/59fbee60-7893-e011-986b-78e7d1fa76f8 | 7/13/2012 | Manchester United Limited |
Web Surfaces | a617bf1b-0080-47f2-83a3-34d94120bc4f | MUFC Highlights | http://www.windowsphone.com/en-gb/store/app/mufc-highlights/a617bf1b-0080-47f2-83a3-34d94120bc4f | 12/17/2012 | Manchester United Limited |
Windows Phone Store Team
These date back quite a while (2011?) and I (thought I) had already resolved the issue by removing the apps (I had used the clubs logo as the App icon)