So, I heard on the news yesterday that Zappos.com had been hacked. This morning, I've got an email in my inbox explaining what happened, what was accessed, and a quick explanation on how to change my current passcode that didn't involve hunting through crazy unfamiliar menus. They added a link at the top of their homepage designed solely to initiate the password changing process withough having to do any other logging in.
Hacking will happen, but this is how to handle it.
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