Channel 9 Forums - Site Feedback - Video Downloads Truncating http://mschnlnine.vo.llnwd.net/d1/Dev/App_Themes/C9/images/feedimage.png Channel 9 Forums - Site Feedback - Video Downloads Truncating http://channel9.msdn.com/Forums Channel 9 keeps you up to date with the latest news and behind the scenes info from Microsoft that developers love to keep up with. From LINQ to SilverLight – Watch videos and hear about all the cool technologies coming and the people behind them. http://channel9.msdn.com/Forums en Sun, 19 May 2013 09:49:51 GMT Sun, 19 May 2013 09:49:51 GMT Rev9 20 -20 -1 Site Feedback - Video Downloads Truncating File downloads have been truncating since (roughly) the PDC. I've used every download manager I can think of for both Channel 9 and PDC videos (though I understand they're on the same server), and they just keep truncating. It's a rare day when I manage to complete one (stop and resume is either ineffective, or lasts only for a moment). I've tried from multiple locations with 10mb/s connections.

]]> http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/509357#509357 Sat, 28 Nov 2009 01:10:58 GMT http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/509357#509357 gav135 20 http://channel9.msdn.com/Niners/gav135/Discussions/RSS Site Feedback - Video Downloads Truncating I've been having the same issue. Streaming video keeps cutting out for me too. It's just started happening in the past week.

]]> http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/69a4482105b44c8db9069dea00fb9ce1#69a4482105b44c8db9069dea00fb9ce1 Sun, 29 Nov 2009 08:04:41 GMT http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/69a4482105b44c8db9069dea00fb9ce1#69a4482105b44c8db9069dea00fb9ce1 Lord Zarquon 20 http://channel9.msdn.com/Niners/Lord Zarquon/Discussions/RSS Site Feedback - Video Downloads Truncating Same with me, from Australia.  No problems on other sites.

]]> http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/84ac35540674469891259dea00fb9d24#84ac35540674469891259dea00fb9d24 Mon, 30 Nov 2009 07:00:19 GMT http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/84ac35540674469891259dea00fb9d24#84ac35540674469891259dea00fb9d24 chrisnz 20 http://channel9.msdn.com/Niners/chrisnz/Discussions/RSS Site Feedback - Video Downloads Truncating Could you do a trace route for me?

 

just "tracert ecn.channel9.msdn.com" from the command line would be great.

 

I'm not sure what the problem could be since you are able to start the download (so you must be able to get to the server). One other user (linked below) reported that the problem (downloads failing from Australia) was resolved when he turned off a feature of his Anti Virus program, but I'm not sure if that would help anyone else with the issue.

 

http://channel9.msdn.com/posts/Charles/C9-Conversations-Brian-Beckman-on-Complexity/?CommentID=509595

]]> http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/5ff91fa2b76e4ca0be139dea00fb9d50#5ff91fa2b76e4ca0be139dea00fb9d50 Mon, 30 Nov 2009 19:49:06 GMT http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/5ff91fa2b76e4ca0be139dea00fb9d50#5ff91fa2b76e4ca0be139dea00fb9d50 Duncan Mackenzie 20 http://channel9.msdn.com/Niners/Duncanma/Discussions/RSS Site Feedback - Video Downloads Truncating
Duncanma said:

Could you do a trace route for me?

 

just "tracert ecn.channel9.msdn.com" from the command line would be great.

 

I'm not sure what the problem could be since you are able to start the download (so you must be able to get to the server). One other user (linked below) reported that the problem (downloads failing from Australia) was resolved when he turned off a feature of his Anti Virus program, but I'm not sure if that would help anyone else with the issue.

 

http://channel9.msdn.com/posts/Charles/C9-Conversations-Brian-Beckman-on-Complexity/?CommentID=509595

I'm running MS Security Essentials and Windows Firewall, no AVG in sight. I downloaded about 30GB of Channel 9 and PDC09 vids @ 1mb/s in the days before the truncating began. My connection has not been shaped or anything, I'm getting 1mb/s on other things right now. I just tried getting that complexity video and it cut off at 1% (sometimes I get to the 30's).

 

Below is a ping and three tracert's, just for fun. My location is Brisbane, so 20ms to Sydney is reasonable.

 

Ping statistics for 70.37.159.160:
    Packets: Sent = 50, Received = 50, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 16ms, Maximum = 29ms, Average = 18ms

 

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

tracert ecn.channel9.msdn.com

Tracing route to mschannel9.vo.msecnd.net [70.37.159.219] over a maximum of 30 hops:

  3    21 ms    24 ms    22 ms  delfcampty.ltd.22rrc76f000.optus.net.au [59.154.10.38]

  4   192 ms   285 ms    48 ms  vlan348.22rrc76f000.optus.net.au [59.154.10.37]
  5    21 ms    26 ms    22 ms  gigabitethernet4-3.ken12.sydney.telstra.net [139.130.2.65]
  6    23 ms    23 ms    20 ms  TenGigabitEthernet8-1.chw51.Sydney.telstra.net [203.50.19.189]
  7    23 ms    26 ms    23 ms  micros20.lnk.telstra.net [139.130.254.78]
  8     *        *        *     Request timed out.
  9    29 ms    22 ms    28 ms  cds63.syd9.msecn.net [70.37.159.219]

Trace complete.

Tracing route to mschannel9.vo.msecnd.net [70.37.159.158] over a maximum of 30 hops:

  3    22 ms    23 ms    22 ms  delfcampty.ltd.22rrc76f000.optus.net.au [59.154.10.38]

  4     *       32 ms    36 ms  vlan348.22rrc76f000.optus.net.au [59.154.10.37]
  5     *       26 ms    21 ms  gigabitethernet4-3.ken12.sydney.telstra.net [139.130.2.65]
  6    18 ms    19 ms    19 ms  TenGigabitEthernet8-1.chw51.Sydney.telstra.net [203.50.19.189]
  7    20 ms    26 ms    19 ms  micros20.lnk.telstra.net [139.130.254.78]
  8     *        *        *     Request timed out.
  9    19 ms    20 ms    20 ms  cds51.syd9.msecn.net [70.37.159.158]

Trace complete.

Tracing route to mschannel9.vo.msecnd.net [70.37.159.158]
over a maximum of 30 hops:

  3    21 ms    20 ms    21 ms  delfcampty.ltd.22rrc76f000.optus.net.au [59.154.10.38]

  4    39 ms    32 ms    36 ms  vlan348.22rrc76f000.optus.net.au [59.154.10.37]
  5    22 ms    21 ms    25 ms  gigabitethernet4-3.ken12.sydney.telstra.net [139.130.2.65]
  6    19 ms    18 ms    20 ms  TenGigabitEthernet8-1.chw51.Sydney.telstra.net [203.50.19.189]
  7    23 ms    21 ms    23 ms  micros20.lnk.telstra.net [139.130.254.78]
  8     *        *        *     Request timed out.
  9    19 ms    19 ms    27 ms  cds51.syd9.msecn.net [70.37.159.158]

Trace complete.

]]> http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/7a063a86f4d24206b5dc9dea00fb9d8f#7a063a86f4d24206b5dc9dea00fb9d8f Mon, 30 Nov 2009 21:57:46 GMT http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/7a063a86f4d24206b5dc9dea00fb9d8f#7a063a86f4d24206b5dc9dea00fb9d8f gav135 20 http://channel9.msdn.com/Niners/gav135/Discussions/RSS Site Feedback - Video Downloads Truncating
Duncanma said:

Could you do a trace route for me?

 

just "tracert ecn.channel9.msdn.com" from the command line would be great.

 

I'm not sure what the problem could be since you are able to start the download (so you must be able to get to the server). One other user (linked below) reported that the problem (downloads failing from Australia) was resolved when he turned off a feature of his Anti Virus program, but I'm not sure if that would help anyone else with the issue.

 

http://channel9.msdn.com/posts/Charles/C9-Conversations-Brian-Beckman-on-Complexity/?CommentID=509595

Hi Duncan, I'm also having the same issue in Australia, though it might be useful to see the tracert on a different netowrk then optus/telstra.

 

Tracing route to mschannel9.vo.msecnd.net [70.37.159.194] over a maximum of 30 hops:

  2    29 ms    29 ms    30 ms  10.20.21.72
  3    28 ms    29 ms    29 ms  syd13-56k-001.tpgi.com.au [202.7.165.1]
  4    29 ms    28 ms    28 ms  bri-sot-wic-crt-1-port-channel-1.tpgi.com.au [202.7.171.41]
  5    46 ms    46 ms    46 ms  202-7-162-125.tpgi.com.au [202.7.162.125]
  6    46 ms    46 ms    46 ms  syd-nxg-men-crt-2-gi-3-0-0.tpgi.com.au [202.7.162.77]
  7    46 ms    45 ms    46 ms  syd-nxg-men-crt1-po-3.tpgi.com.au [202.7.162.193]
  8    46 ms    45 ms    45 ms  202.7.171.78
  9     *        *        *     Request timed out.
 10    46 ms    46 ms    45 ms  cds13.syd9.msecn.net [70.37.159.194]

Trace complete.

]]> http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/55906a23720c498eac2b9dea00fb9dda#55906a23720c498eac2b9dea00fb9dda Tue, 01 Dec 2009 03:41:50 GMT http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/55906a23720c498eac2b9dea00fb9dda#55906a23720c498eac2b9dea00fb9dda DesB 20 http://channel9.msdn.com/Niners/DesB/Discussions/RSS Site Feedback - Video Downloads Truncating
Duncanma said:

Could you do a trace route for me?

 

just "tracert ecn.channel9.msdn.com" from the command line would be great.

 

I'm not sure what the problem could be since you are able to start the download (so you must be able to get to the server). One other user (linked below) reported that the problem (downloads failing from Australia) was resolved when he turned off a feature of his Anti Virus program, but I'm not sure if that would help anyone else with the issue.

 

http://channel9.msdn.com/posts/Charles/C9-Conversations-Brian-Beckman-on-Complexity/?CommentID=509595

I'm running MS Security Essentials as well.  I also got about 20GB of PDC videos on the first few days without any problem.  I can download at 2MB/s without a problem from other sites.  My location is perth, australia.

 

C:\Users\Chris>tracert ecn.channel9.msdn.com

Tracing route to mschannel9.vo.msecnd.net [70.37.159.141]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    23 ms    18 ms    30 ms  nexthop.wa.iinet.net.au [203.59.14.16]
  3    15 ms    17 ms    17 ms  gi2-4.per-qv1-bdr1.iinet.net.au [203.215.4.32]
  4    82 ms    75 ms    84 ms  te1-0-1.per-qv1-bdr2.iinet.net.au [203.215.20.131]
  5    73 ms    79 ms    80 ms  gi15-1-1.syd-mas-core1.iinet.net.au [203.215.20.66]
  6    79 ms    81 ms    80 ms  p12076.syd.equinix.com [202.167.228.36]
  7     *        *        *     Request timed out.
  8    74 ms    77 ms    83 ms  cds10.syd9.msecn.net [70.37.159.141]

Trace complete.

C:\Users\Chris>ping ecn.channel9.msdn.com

Pinging mschannel9.vo.msecnd.net [70.37.159.219] with 32 bytes of data:
Reply from 70.37.159.219: bytes=32 time=72ms TTL=57
Reply from 70.37.159.219: bytes=32 time=104ms TTL=57
Reply from 70.37.159.219: bytes=32 time=78ms TTL=57
Reply from 70.37.159.219: bytes=32 time=75ms TTL=57

Ping statistics for 70.37.159.219:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 72ms, Maximum = 104ms, Average = 82ms

C:\Users\Chris>tracert ecn.channel9.msdn.com

Tracing route to mschannel9.vo.msecnd.net [70.37.159.219]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    19 ms    21 ms    21 ms  nexthop.wa.iinet.net.au [203.59.14.16]
  3    15 ms    16 ms    18 ms  gi2-4.per-qv1-bdr1.iinet.net.au [203.215.4.32]
  4    74 ms    77 ms    80 ms  te1-0-1.per-qv1-bdr2.iinet.net.au [203.215.20.131]
  5    73 ms    77 ms    73 ms  gi15-1-1.syd-mas-core1.iinet.net.au [203.215.20.66]
  6    75 ms    74 ms    74 ms  p12076.syd.equinix.com [202.167.228.36]
  7     *        *        *     Request timed out.
  8    77 ms    76 ms    72 ms  cds63.syd9.msecn.net [70.37.159.219]

Trace complete.

 

]]> http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/4ef56a4686fc4ea789da9dea00fb9e15#4ef56a4686fc4ea789da9dea00fb9e15 Tue, 01 Dec 2009 03:46:45 GMT http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/4ef56a4686fc4ea789da9dea00fb9e15#4ef56a4686fc4ea789da9dea00fb9e15 chrisnz 20 http://channel9.msdn.com/Niners/chrisnz/Discussions/RSS Site Feedback - Video Downloads Truncating
Duncanma said:

Could you do a trace route for me?

 

just "tracert ecn.channel9.msdn.com" from the command line would be great.

 

I'm not sure what the problem could be since you are able to start the download (so you must be able to get to the server). One other user (linked below) reported that the problem (downloads failing from Australia) was resolved when he turned off a feature of his Anti Virus program, but I'm not sure if that would help anyone else with the issue.

 

http://channel9.msdn.com/posts/Charles/C9-Conversations-Brian-Beckman-on-Complexity/?CommentID=509595

I'm also running MS Security Essentials too and disabling it proved expectedly unfruitful.

 

My tracert results are the same as chrisnz's (other than my ISP's addresses being different).

]]> http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/2df0f15881d541b0a60a9dea00fb9e42#2df0f15881d541b0a60a9dea00fb9e42 Tue, 01 Dec 2009 07:45:34 GMT http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/2df0f15881d541b0a60a9dea00fb9e42#2df0f15881d541b0a60a9dea00fb9e42 Lord Zarquon 20 http://channel9.msdn.com/Niners/Lord Zarquon/Discussions/RSS Site Feedback - Video Downloads Truncating I'm running Windows 7 x86 with only Windows Firewall and I'm getting truncated downloads too, Firefox just gives up and calls them "completed" while Free Download Manager says "Connection Lost" and gets 0b/s after that.

 

Occasionally I get a full download, it seems more likely to fail with more concurrent downloads but it could be a coicidence. I've got a Optus Internet retail cable broadband connection in Melbourne, Australia.

 

Tracing route to mschannel9.vo.msecnd.net [70.37.159.194]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  192.168.1.1
  2    16 ms    10 ms    45 ms  10.40.64.1
  3    10 ms    16 ms     9 ms  meb4-pos4-2-2.gw.optusnet.com.au [198.142.144.14
5]
  4    27 ms     9 ms    14 ms  xe-3-1-0.md11.optus.net.au [119.225.14.253]
  5     *        *        *     Request timed out.
  6    25 ms    11 ms    29 ms  GigabitEthernet4-5.lon42.Melbourne.telstra.net [
139.130.96.89]
  7    11 ms    10 ms    10 ms  TenGigabitEthernet0-12-0-2.exi-core1.Melbourne.t
elstra.net [203.50.80.1]
  8    27 ms    33 ms    26 ms  Bundle-POS1.chw-core2.Sydney.telstra.net [203.50
.6.13]
  9    34 ms    24 ms    26 ms  TenGigabitEthernet7-1.chw51.Sydney.telstra.net [
203.50.20.194]
 10    25 ms    55 ms    62 ms  micros20.lnk.telstra.net [139.130.254.78]
 11     *        *        *     Request timed out.
 12    25 ms    33 ms    26 ms  cds13.syd9.msecn.net [70.37.159.194]

 

It seems that the server refuses to return data to Range requests.

 

Sample log:

12:02:37 AM 2/Dec/2009 Request...
12:02:37 AM 2/Dec/2009 GET /o9/ch9/2/7/8/5/0/5/IE9JSEngineEarlyLook_Zune_ch9.wmv HTTP/1.1
Referer: http://ecn.channel9.msdn.com/o9/ch9/2/7/8/5/0/5/
Cookie: omniID=1252076663327_c9b3_07af_3aae_ee9bb3bfa6a4
Host: ecn.channel9.msdn.com
12:02:38 AM 2/Dec/2009 HTTP/1.1 200 OK
Date: Tue, 01 Dec 2009 13:02:38 GMT
Server: Apache
Last-Modified: Sat, 14 Nov 2009 04:11:20 GMT
Accept-Ranges: bytes
Content-Length: 175463331
Content-Type: video/x-ms-wmv
Connection: keep-alive


12:02:39 AM 2/Dec/2009 Done
12:27:53 AM 2/Dec/2009 Starting download...
12:27:53 AM 2/Dec/2009 GET /o9/ch9/2/7/8/5/0/5/IE9JSEngineEarlyLook_Zune_ch9.wmv HTTP/1.1
Referer: http://ecn.channel9.msdn.com/o9/ch9/2/7/8/5/0/5/
Cookie: omniID=1252076663327_c9b3_07af_3aae_ee9bb3bfa6a4
Host: ecn.channel9.msdn.com
12:27:54 AM 2/Dec/2009 HTTP/1.1 200 OK
Date: Tue, 01 Dec 2009 13:27:53 GMT
Server: Apache
Last-Modified: Sat, 14 Nov 2009 04:11:20 GMT
Accept-Ranges: bytes
Content-Length: 175463331
Content-Type: video/x-ms-wmv
Connection: keep-alive


12:27:54 AM 2/Dec/2009 Opening file on the disk...
12:27:54 AM 2/Dec/2009 Succeeded
12:27:54 AM 2/Dec/2009 [Section 1] - Started
12:27:54 AM 2/Dec/2009 [Section 1] - Downloading
12:27:57 AM 2/Dec/2009 Preparing files on the disk... This may take several minutes
12:28:15 AM 2/Dec/2009 [Section 1] - Connection with the server was lost
12:28:15 AM 2/Dec/2009 [Section 1] - Connecting...
12:28:15 AM 2/Dec/2009 GET /o9/ch9/2/7/8/5/0/5/IE9JSEngineEarlyLook_Zune_ch9.wmv HTTP/1.1
Referer: http://ecn.channel9.msdn.com/o9/ch9/2/7/8/5/0/5/
Range: bytes=1328907-
Cookie: omniID=1252076663327_c9b3_07af_3aae_ee9bb3bfa6a4
Host: ecn.channel9.msdn.com
12:28:16 AM 2/Dec/2009 HTTP/1.1 206 Partial Content
Date: Tue, 01 Dec 2009 13:28:15 GMT
Server: Apache
Last-Modified: Sat, 14 Nov 2009 04:11:20 GMT
Accept-Ranges: bytes
Content-Type: video/x-ms-wmv
Content-Range: bytes 1328907-175463330/175463331
Content-Length: 174134424
Connection: keep-alive


12:28:16 AM 2/Dec/2009 [Section 1] - Connection succeeded
12:28:16 AM 2/Dec/2009 [Section 1] - Downloading
12:28:45 AM 2/Dec/2009 [Section 1] - Connection with the server was lost
12:28:45 AM 2/Dec/2009 [Section 1] - Connecting...
12:28:45 AM 2/Dec/2009 GET /o9/ch9/2/7/8/5/0/5/IE9JSEngineEarlyLook_Zune_ch9.wmv HTTP/1.1
Referer: http://ecn.channel9.msdn.com/o9/ch9/2/7/8/5/0/5/
Range: bytes=2412011-
Cookie: omniID=1252076663327_c9b3_07af_3aae_ee9bb3bfa6a4
Host: ecn.channel9.msdn.com
12:28:45 AM 2/Dec/2009 HTTP/1.1 206 Partial Content
Date: Tue, 01 Dec 2009 13:28:45 GMT
Server: Apache
Last-Modified: Sat, 14 Nov 2009 04:11:20 GMT
Accept-Ranges: bytes
Content-Type: video/x-ms-wmv
Content-Range: bytes 2412011-175463330/175463331
Content-Length: 173051320
Connection: keep-alive


12:28:46 AM 2/Dec/2009 [Section 1] - Connection succeeded
12:28:46 AM 2/Dec/2009 [Section 1] - Downloading
12:31:42 AM 2/Dec/2009 [Section 1] - Connection with the server was lost
12:31:42 AM 2/Dec/2009 [Section 1] - Connecting...
12:31:42 AM 2/Dec/2009 GET /o9/ch9/2/7/8/5/0/5/IE9JSEngineEarlyLook_Zune_ch9.wmv HTTP/1.1
Referer: http://ecn.channel9.msdn.com/o9/ch9/2/7/8/5/0/5/
Range: bytes=23709195-
Cookie: omniID=1252076663327_c9b3_07af_3aae_ee9bb3bfa6a4
Host: ecn.channel9.msdn.com
12:31:43 AM 2/Dec/2009 HTTP/1.1 206 Partial Content
Date: Tue, 01 Dec 2009 13:31:42 GMT
Server: Apache
Last-Modified: Sat, 14 Nov 2009 04:11:20 GMT
Accept-Ranges: bytes
Content-Type: video/x-ms-wmv
Content-Range: bytes 23709195-175463330/175463331
Content-Length: 151754136
Connection: keep-alive


12:31:43 AM 2/Dec/2009 [Section 1] - Connection succeeded
12:31:43 AM 2/Dec/2009 [Section 1] - Downloading

]]> http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/476a9be6a6b54504917c9dea00fb9e9b#476a9be6a6b54504917c9dea00fb9e9b Tue, 01 Dec 2009 13:10:21 GMT http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/476a9be6a6b54504917c9dea00fb9e9b#476a9be6a6b54504917c9dea00fb9e9b fowl 20 http://channel9.msdn.com/Niners/fowl/Discussions/RSS Site Feedback - Video Downloads Truncating For anyone who has been having trouble from Australia or New Zealand... the network folks tell me the problem has been resolved. Can you test again and let us know what you see?

]]> http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/3543ecd320044fb1b3fa9dea00fb9ec5#3543ecd320044fb1b3fa9dea00fb9ec5 Wed, 02 Dec 2009 22:41:42 GMT http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/3543ecd320044fb1b3fa9dea00fb9ec5#3543ecd320044fb1b3fa9dea00fb9ec5 Duncan Mackenzie 20 http://channel9.msdn.com/Niners/Duncanma/Discussions/RSS Site Feedback - Video Downloads Truncating
Duncanma said:

For anyone who has been having trouble from Australia or New Zealand... the network folks tell me the problem has been resolved. Can you test again and let us know what you see?

Hi Duncan,

 

There is still a problem, download speed drops after receiving a few megabytes, then fails. Here is my trace again:

 

Tracing route to mschannel9.vo.msecnd.net [70.37.159.155]
over a maximum of 30 hops:

  3    60 ms    29 ms    46 ms  syd13-56k-001.tpgi.com.au [202.7.165.1]
  4    64 ms    28 ms    37 ms  bri-sot-wic-crt-1-port-channel-1.tpgi.com.au [202.7.171.41]
  5    46 ms    45 ms    45 ms  syd-nxg-men-crt1-po-3.tpgi.com.au [202.7.162.193]
  6    46 ms    45 ms    45 ms  202.7.171.78
  7     *        *        *     Request timed out.
  8    71 ms    45 ms    46 ms  cds36.syd9.msecn.net [70.37.159.155]

Trace complete.

 

Regards,

- Des

]]> http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/da98013e793c46e69df29dea00fb9ef5#da98013e793c46e69df29dea00fb9ef5 Thu, 03 Dec 2009 00:43:37 GMT http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/da98013e793c46e69df29dea00fb9ef5#da98013e793c46e69df29dea00fb9ef5 DesB 20 http://channel9.msdn.com/Niners/DesB/Discussions/RSS Site Feedback - Video Downloads Truncating
Duncanma said:

For anyone who has been having trouble from Australia or New Zealand... the network folks tell me the problem has been resolved. Can you test again and let us know what you see?

It's working for me now - I was able to download 3 videos without problem.  Thanks.


Tracing route to mschannel9.vo.msecnd.net [70.37.159.160]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  192.168.0.1
  2  1209 ms    24 ms    21 ms  nexthop.wa.iinet.net.au [203.59.14.16]
  3    23 ms    21 ms    22 ms  gi2-6.per-qv1-bdr2.iinet.net.au [203.215.4.74]
  4   578 ms    79 ms    76 ms  gi15-1-1.syd-mas-core1.iinet.net.au [203.215.20.
66]
  5    73 ms    70 ms    76 ms  p12076.syd.equinix.com [202.167.228.36]
  6     *        *        *     Request timed out.
  7    80 ms    85 ms    97 ms  cds53.syd9.msecn.net [70.37.159.160]

Trace complete.

C:\Users\Chris>tracert ecn.channel9.msdn.com

Tracing route to mschannel9.vo.msecnd.net [70.37.159.155]
over a maximum of 30 hops:

  1     1 ms    <1 ms     1 ms  192.168.0.1
  2    14 ms    15 ms    21 ms  nexthop.wa.iinet.net.au [203.59.14.16]
  3    23 ms    24 ms    22 ms  gi2-6.per-qv1-bdr2.iinet.net.au [203.215.4.74]
  4    79 ms    83 ms    76 ms  gi15-1-0.syd-mas-core1.iinet.net.au [203.215.20.
64]
  5     *       77 ms    79 ms  p12076.syd.equinix.com [202.167.228.36]
  6     *        *        *     Request timed out.
  7    82 ms    76 ms    77 ms  cds36.syd9.msecn.net [70.37.159.155]

Trace complete.

C:\Users\Chris>

]]> http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/3b72359282e740e382809dea00fb9f28#3b72359282e740e382809dea00fb9f28 Thu, 03 Dec 2009 02:30:44 GMT http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/3b72359282e740e382809dea00fb9f28#3b72359282e740e382809dea00fb9f28 chrisnz 20 http://channel9.msdn.com/Niners/chrisnz/Discussions/RSS Site Feedback - Video Downloads Truncating
Duncanma said:

For anyone who has been having trouble from Australia or New Zealand... the network folks tell me the problem has been resolved. Can you test again and let us know what you see?

Much better, still the ocasional connection drop, but at least resume works!

]]> http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/5b6b13efea1e427aa20c9dea00fb9f54#5b6b13efea1e427aa20c9dea00fb9f54 Thu, 03 Dec 2009 02:53:56 GMT http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/5b6b13efea1e427aa20c9dea00fb9f54#5b6b13efea1e427aa20c9dea00fb9f54 fowl 20 http://channel9.msdn.com/Niners/fowl/Discussions/RSS Site Feedback - Video Downloads Truncating
Duncanma said:

For anyone who has been having trouble from Australia or New Zealand... the network folks tell me the problem has been resolved. Can you test again and let us know what you see?

Does seem to be fixed, thanks Smiley Speed is like 40% of what I'm used to, but that may just be my network at this instant.

]]> http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/e962180f6ff04b80b7f49dea00fb9f7f#e962180f6ff04b80b7f49dea00fb9f7f Thu, 03 Dec 2009 12:36:19 GMT http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/e962180f6ff04b80b7f49dea00fb9f7f#e962180f6ff04b80b7f49dea00fb9f7f gav135 20 http://channel9.msdn.com/Niners/gav135/Discussions/RSS Site Feedback - Video Downloads Truncating
Duncanma said:

For anyone who has been having trouble from Australia or New Zealand... the network folks tell me the problem has been resolved. Can you test again and let us know what you see?

Hi Duncan,

 

I still have this same problem occur. Like the others, it's been happing for a few days now, the route seems pretty much the same as other posters. I am also using Optus/Melbourne, Australia.

 

> tracert mschannel9.vo.msecnd.net

 

Tracing route to mschannel9.vo.msecnd.net [70.37.159.160]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  c******.lowrp2.vic.optusnet.com.au [211.28.201.52]
  2     *        *        *     Request timed out.
  3    10 ms    10 ms    20 ms  meb3-ge2-0-4.gw.optusnet.com.au [198.142.160.9]

  4     9 ms    10 ms     9 ms  xe-3-1-0.md12.optus.net.au [119.225.15.1]
  5     *        *        *     Request timed out.
  6    11 ms    11 ms    10 ms  GigabitEthernet4-5.lon42.Melbourne.telstra.net [139.130.96.89]
  7    14 ms    10 ms    10 ms  TenGigabitEthernet0-12-0-2.exi-core1.Melbourne.telstra.net [203.50.80.1]
  8    25 ms    24 ms    25 ms  Bundle-POS1.chw-core2.Sydney.telstra.net [203.50.6.13]
  9    26 ms    33 ms    23 ms  TenGigabitEthernet7-1.chw51.Sydney.telstra.net [203.50.20.194]
 10    24 ms    25 ms    27 ms  micros20.lnk.telstra.net [139.130.254.78]
 11     *        *        *     Request timed out.
 12    25 ms    25 ms    23 ms  cds53.syd9.msecn.net [70.37.159.160]

 

Note: I blanked out the hostname on the first line.

 

Thanks for replying to this thread.

]]> http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/68db2816380d427fb0cc9dea00fb9fca#68db2816380d427fb0cc9dea00fb9fca Thu, 03 Dec 2009 13:55:08 GMT http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/68db2816380d427fb0cc9dea00fb9fca#68db2816380d427fb0cc9dea00fb9fca Clinton Lee 20 http://channel9.msdn.com/Niners/Clinton Lee/Discussions/RSS Site Feedback - Video Downloads Truncating I'm also from Melbourne and seeing the same problem. I'd been blaming my ISP but apparently that's not the case. It's extremely frustrating.

 

Update: Downloading older videos still seems to work without a problem.

]]> http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/04c61513a8a341be98cc9dea00fba001#04c61513a8a341be98cc9dea00fba001 Fri, 04 Dec 2009 10:40:19 GMT http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/04c61513a8a341be98cc9dea00fba001#04c61513a8a341be98cc9dea00fba001 Christopher Hawkins 20 http://channel9.msdn.com/Niners/Cupiditas/Discussions/RSS Site Feedback - Video Downloads Truncating
Duncanma said:

For anyone who has been having trouble from Australia or New Zealand... the network folks tell me the problem has been resolved. Can you test again and let us know what you see?

Hi,

 

I got a couple of downloads through on 2nd (US time) but all weekend I have been trying to get the latest of the Haskell videos - always truncates after 6-12 MB.

 

Other new Channel 9 videos seem to have the same problem.

 

via Telstra Cable New Zealand.

 

]]> http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/88b72e552a194a0d82569dea00fba047#88b72e552a194a0d82569dea00fba047 Sun, 06 Dec 2009 08:50:25 GMT http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/88b72e552a194a0d82569dea00fba047#88b72e552a194a0d82569dea00fba047 GraemeBlack 20 http://channel9.msdn.com/Niners/GraemeBlack/Discussions/RSS Site Feedback - Video Downloads Truncating
Cupiditas said:

I'm also from Melbourne and seeing the same problem. I'd been blaming my ISP but apparently that's not the case. It's extremely frustrating.

 

Update: Downloading older videos still seems to work without a problem.

Also in Victoria, and have been experiencing this since the ECN was introduced. Keen to have this resolved, let me know if theres any specific information that would be helpful, or diagnostics I can perform.

 

via Internode

 

tracert ecn.channel9.msdn.com

Tracing route to mschannel9.vo.msecnd.net [70.37.159.166]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  192.168.1.1
  2    29 ms    29 ms    30 ms  lns20.mel4.internode.on.net [150.101.212.44]
  3    53 ms    61 ms    54 ms  te2-2.cor3.mel4.internode.on.net [150.101.208.65]
  4    51 ms    52 ms   107 ms  gi0-0-5.bdr1.mel6.internode.on.net [150.101.212.42]
  5    41 ms    40 ms    41 ms  po2-1.bdr1.syd6.internode.on.net [150.101.197.233]
  6    43 ms    41 ms    95 ms  p12076.syd.equinix.com [202.167.228.36]
  7     *        *        *     Request timed out.
  8    41 ms    40 ms    52 ms  cds59.syd9.msecn.net [70.37.159.166]

Trace complete.

]]> http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/80e41c535709429baa9d9dea00fba090#80e41c535709429baa9d9dea00fba090 Mon, 07 Dec 2009 10:42:09 GMT http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/80e41c535709429baa9d9dea00fba090#80e41c535709429baa9d9dea00fba090 Gary# 20 http://channel9.msdn.com/Niners/Gary#/Discussions/RSS Site Feedback - Video Downloads Truncating
Duncanma said:

For anyone who has been having trouble from Australia or New Zealand... the network folks tell me the problem has been resolved. Can you test again and let us know what you see?

Hi Duncan,

 

It appears to be resolved for me now. The last couple of days I have been downloading videos no problem.

 

>tracert ecn.channel9.msdn.com

Tracing route to mschannel9.vo.msecnd.net [70.37.159.194]
over a maximum of 30 hops:

  1     2 ms     1 ms     1 ms  ***.lowrp2.vic.optusnet.com.au [211.28.201.52]
  2     *        *        *     Request timed out.
  3     8 ms     7 ms     9 ms  meb4-ge2-0-4.gw.optusnet.com.au [198.142.160.13]
  4     9 ms     9 ms     9 ms  xe-3-1-0.md11.optus.net.au [119.225.14.253]
  5     *        *        *     Request timed out.
  6     9 ms     9 ms     9 ms  GigabitEthernet4-5.lon42.Melbourne.telstra.net [139.130.96.89]
  7    11 ms    10 ms    10 ms  TenGigabitEthernet0-12-0-2.exi-core1.Melbourne.telstra.net [203.50.80.1]
  8    25 ms    25 ms    26 ms  Bundle-POS1.chw-core2.Sydney.telstra.net [203.50.6.13]
  9    32 ms    26 ms    23 ms  TenGigabitEthernet7-1.chw51.Sydney.telstra.net [203.50.20.194]
 10    25 ms    35 ms    25 ms  micros20.lnk.telstra.net [139.130.254.78]
 11     *        *        *     Request timed out.
 12    26 ms    25 ms    25 ms  cds13.syd9.msecn.net [70.37.159.194]

Trace complete.

 

Thanks very much for your work and time to get this resolved. Now I can catch up on my channel 9 videos... yeay!

 

Regards,

 

Clinton Lee

]]> http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/d08ed2ac3c44490491539dea00fba0c3#d08ed2ac3c44490491539dea00fba0c3 Wed, 09 Dec 2009 23:59:44 GMT http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/d08ed2ac3c44490491539dea00fba0c3#d08ed2ac3c44490491539dea00fba0c3 Clinton Lee 20 http://channel9.msdn.com/Niners/Clinton Lee/Discussions/RSS Site Feedback - Video Downloads Truncating
Clinton Lee said:
Duncanma said:
*snip*

Hi Duncan,

 

It appears to be resolved for me now. The last couple of days I have been downloading videos no problem.

 

>tracert ecn.channel9.msdn.com

Tracing route to mschannel9.vo.msecnd.net [70.37.159.194]
over a maximum of 30 hops:

  1     2 ms     1 ms     1 ms  ***.lowrp2.vic.optusnet.com.au [211.28.201.52]
  2     *        *        *     Request timed out.
  3     8 ms     7 ms     9 ms  meb4-ge2-0-4.gw.optusnet.com.au [198.142.160.13]
  4     9 ms     9 ms     9 ms  xe-3-1-0.md11.optus.net.au [119.225.14.253]
  5     *        *        *     Request timed out.
  6     9 ms     9 ms     9 ms  GigabitEthernet4-5.lon42.Melbourne.telstra.net [139.130.96.89]
  7    11 ms    10 ms    10 ms  TenGigabitEthernet0-12-0-2.exi-core1.Melbourne.telstra.net [203.50.80.1]
  8    25 ms    25 ms    26 ms  Bundle-POS1.chw-core2.Sydney.telstra.net [203.50.6.13]
  9    32 ms    26 ms    23 ms  TenGigabitEthernet7-1.chw51.Sydney.telstra.net [203.50.20.194]
 10    25 ms    35 ms    25 ms  micros20.lnk.telstra.net [139.130.254.78]
 11     *        *        *     Request timed out.
 12    26 ms    25 ms    25 ms  cds13.syd9.msecn.net [70.37.159.194]

Trace complete.

 

Thanks very much for your work and time to get this resolved. Now I can catch up on my channel 9 videos... yeay!

 

Regards,

 

Clinton Lee

That's great Clinton, I hope everyone else who was having issues find that it is working now as well

]]> http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/3a574107ae0c4338bd749dea00fba0f7#3a574107ae0c4338bd749dea00fba0f7 Fri, 11 Dec 2009 20:51:29 GMT http://channel9.msdn.com/Forums/Feedback/509357-Video-Downloads-Truncating/3a574107ae0c4338bd749dea00fba0f7#3a574107ae0c4338bd749dea00fba0f7 Duncan Mackenzie 20 http://channel9.msdn.com/Niners/Duncanma/Discussions/RSS