Channel 9 Forums - Site Feedback - Cannot dl video, it always slows down and interrupts http://mschnlnine.vo.llnwd.net/d1/Dev/App_Themes/C9/images/feedimage.png Channel 9 Forums - Site Feedback - Cannot dl video, it always slows down and interrupts http://channel9.msdn.com/Forums Channel 9 keeps you up to date with the latest news and behind the scenes info from Microsoft that developers love to keep up with. From LINQ to SilverLight – Watch videos and hear about all the cool technologies coming and the people behind them. http://channel9.msdn.com/Forums en Wed, 22 May 2013 23:17:07 GMT Wed, 22 May 2013 23:17:07 GMT Rev9 16 -16 -1 Site Feedback - Cannot dl video, it always slows down and interrupts http://ecn.channel9.msdn.com/o9/ch9/7/0/2/0/4/5/Take5DavidEbboT4MVC_2MB_ch9.wmv

tried 10 times

 

]]> http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/4f72b0a380fd4e6a95f49f110083d261#4f72b0a380fd4e6a95f49f110083d261 Wed, 29 Jun 2011 07:59:56 GMT http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/4f72b0a380fd4e6a95f49f110083d261#4f72b0a380fd4e6a95f49f110083d261 coolpero 16 http://channel9.msdn.com/Niners/coolpero/Discussions/RSS Site Feedback - Cannot dl video, it always slows down and interrupts @coolpero:I wasn't able to repro the issue, but downloading can be different for different people depending on the edge cache they are hitting. To help resolve this, what I've done is moved the file to another media server, which (being a new URL) means you won't be going through the same CDN edge node to get the file. You can go back to the post to download it, or you can try right clicking on this file

High Quality WMV (2.5 Mbps)

and saving it locally.

]]> http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/1df0372eebd8462bb5dc9f110179c4dd#1df0372eebd8462bb5dc9f110179c4dd Wed, 29 Jun 2011 22:55:24 GMT http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/1df0372eebd8462bb5dc9f110179c4dd#1df0372eebd8462bb5dc9f110179c4dd Duncan Mackenzie 16 http://channel9.msdn.com/Niners/Duncanma/Discussions/RSS Site Feedback - Cannot dl video, it always slows down and interrupts I haven't had luck with any video, if I try to download it, it is very slow, then it will only do a part of the video like 10 secs, and stop.

The link above didn't work.

This is terrible, I've seen some other threads why can't you guys fix this??

 

]]> http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/0fafe6bdc4f74f7f9a969f1e0029963b#0fafe6bdc4f74f7f9a969f1e0029963b Tue, 12 Jul 2011 02:31:24 GMT http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/0fafe6bdc4f74f7f9a969f1e0029963b#0fafe6bdc4f74f7f9a969f1e0029963b Candunn 16 http://channel9.msdn.com/Niners/Candunn/Discussions/RSS Site Feedback - Cannot dl video, it always slows down and interrupts Because it's not up to them where you download the file from.

It's up to the cloud (home router/ISP/Internet/Azure/Channel9).

So they can't see where in the chain it fails,.. They can only check if the file is availible from their location.

So, to help them, can you eliminate that the problem lies in your internet connection by;

Downloading a large WMV file from a different website other then Channel9?

Doing a traceroute to the name of the server you are downloading from?

]]> http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/f129179a586e4a99b3a59f1e00a05ad5#f129179a586e4a99b3a59f1e00a05ad5 Tue, 12 Jul 2011 09:43:50 GMT http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/f129179a586e4a99b3a59f1e00a05ad5#f129179a586e4a99b3a59f1e00a05ad5 Maddus Mattus 16 http://channel9.msdn.com/Niners/Maddus Mattus/Discussions/RSS Site Feedback - Cannot dl video, it always slows down and interrupts @Candunn: As Maddus suggested,

please run

tracert ecn.channel9.msdn.com

send us the output

I suspect the issue is with your ISP blocking this content or it's a side effect of downloading content in a proxy-controlled network (are you doing this from work or home?).

C

]]> http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/5c3861f3d79749949bae9f1e0136445f#5c3861f3d79749949bae9f1e0136445f Tue, 12 Jul 2011 18:49:38 GMT http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/5c3861f3d79749949bae9f1e0136445f#5c3861f3d79749949bae9f1e0136445f Charles 16 http://channel9.msdn.com/Niners/Charles/Discussions/RSS Site Feedback - Cannot dl video, it always slows down and interrupts I thought this was only happening to me.

I saw this link topic which had 4 replies and I thought to my self that they must be from other people not being able to download videos from channel 9.

Referencing the above regarding tracert and downloading large video files from other sites.

I (have successfully and) can download large files from any other sites that I've tried to do so, that includes video files.

For the past year I have not been able to successfully download or view a complete video from channel 9. When I realize that the content I'm after is channel 9 I cringe!

Below is the results of running the tracert command from above:

Tracing route to mschannel9.vo.msecnd.net [70.37.129.243]
over a maximum of 30 hops:

  1    33 ms    33 ms    33 ms  10.20.12.1
  2    31 ms    31 ms    33 ms  static-64-222-165-50.man.east.myfairpoint.net [64.222.165.50]
  3    43 ms    41 ms    42 ms  POS5-0.GW1.NYC9.ALTER.NET [208.192.176.109]
  4    43 ms    41 ms    42 ms  0.so-1-0-1.XT2.NYC9.ALTER.NET [152.63.99.182]
  5    43 ms    43 ms    43 ms  0.so-6-0-0.XL4.NYC4.ALTER.NET [152.63.17.97]
  6    43 ms    41 ms    43 ms  TenGigE0-5-1-0.GW8.NYC4.ALTER.NET [152.63.21.73]
  7    44 ms    41 ms    41 ms  microsoft-gw.customer.alter.net [65.206.120.34]
  8    44 ms    43 ms    42 ms  xe-1-0-0-0.ewr-96cbe-1a.ntwk.msn.net [207.46.46.212]
  9    44 ms    43 ms    43 ms  10gigabitethernet6-1.ewr-xmx-edgcom-1a.ntwk.msn.net [207.46.44.198]
 10    44 ms    44 ms    44 ms  cds218.ewr9.msecn.net [70.37.129.243]

Trace complete.

The results show that it can make it to channel 9, but it doesn't include a return route.

My question is why do the videos start downloading (and I've gotten as far as 40%) before throttling down 1kps and ultimately the download gets interrupted (terminated).

Trying to watch the videos online instead of dowloading results in a a choppy and time consuming exercise that can last for hours without completion.

I don't really have the time to diagnose why I can't get the content from channel 9, although many of the microsoft resources links direct me here. So I usually resign myself to finding it somewhere else if possible.

I feel there is alot that I'm missing out on and would like to have UX with channel 9 that is at minimum tollerable. Currently, I have been trying to download a 14+ min video (109 MB) for the past 30+ mins, it has been interrupted twice and now it's at 4% indicating that it has 30 min 50 sec remaining. Update now it 31 min 10 sec remaining.

 

]]> http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/c12f8fb3953e4f788c719f2f016b8cc5#c12f8fb3953e4f788c719f2f016b8cc5 Fri, 29 Jul 2011 22:03:38 GMT http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/c12f8fb3953e4f788c719f2f016b8cc5#c12f8fb3953e4f788c719f2f016b8cc5 Nelson Martinez 16 http://channel9.msdn.com/Niners/nocturns2/Discussions/RSS Site Feedback - Cannot dl video, it always slows down and interrupts I see just the same type of very poor performance and have done for a very long time. It is so bad that like "nocturns2" I do my best to avoid Channel 9. This so frustrating, always the blame goes back to the ISP no matter how many times users point out that they can download and play video from other sites without problems.

I note transfer speeds of maybe 25-30% of that from most other sites I use. It would be really good if someone would take ownership of this issue and address it. This issue has to be driving many people away from the site. Especially since the download is also so unreliable, never mind the streaming.

Sid.

]]> http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/3ab60f960d10498a8a739f34012d554a#3ab60f960d10498a8a739f34012d554a Wed, 03 Aug 2011 18:17:07 GMT http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/3ab60f960d10498a8a739f34012d554a#3ab60f960d10498a8a739f34012d554a Sid Price 16 http://channel9.msdn.com/Niners/SidPrice/Discussions/RSS Site Feedback - Cannot dl video, it always slows down and interrupts I think they are working on it,..

It sounds like an Azure CDN bug/feature,..

It's out of their hands then really,..

]]> http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/4f80fd9380444a33913e9f39013ca57f#4f80fd9380444a33913e9f39013ca57f Mon, 08 Aug 2011 19:12:52 GMT http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/4f80fd9380444a33913e9f39013ca57f#4f80fd9380444a33913e9f39013ca57f Maddus Mattus 16 http://channel9.msdn.com/Niners/Maddus Mattus/Discussions/RSS Site Feedback - Cannot dl video, it always slows down and interrupts I am also only getting 22 kB/sec (in the office and at home so different networks in Australia)

Did the tracert and here are the results:

tracert ecn.channel9.msdn.com

Tracing route to mschannel9.vo.msecnd.net [70.37.159.141] over a maximum of 30 hops:

1     *        *        *     Request timed out.
2     8 ms     1 ms     1 ms  113.11.254.125.unassigned.comindico.com.au [125.254.11.113]  
3     1 ms    <1 ms     1 ms  129.38.168.202.static.comindico.com.au [202.168.38.129]  
4    13 ms    13 ms    13 ms  syd-nxg-men-crt2-ge-5-1-0.tpgi.com.au [202.7.173.229]  
5    14 ms    13 ms    13 ms  202.7.171.78  
6    13 ms    15 ms    23 ms  10gigabitethernet5-1.syd-xmx-edgcom-1b.ntwk.msn.net [70.37.149.62]
7    14 ms    13 ms    14 ms  cds10.syd9.msecn.net [70.37.159.141]

 

I run tech training session and use Channel9 all the time - would be nice to get this fixed (all other content source are > 1MB/sec)

]]> http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/eb7b31c263f147ffb0529f5801852460#eb7b31c263f147ffb0529f5801852460 Thu, 08 Sep 2011 23:36:49 GMT http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/eb7b31c263f147ffb0529f5801852460#eb7b31c263f147ffb0529f5801852460 Buzza 16 http://channel9.msdn.com/Niners/Buzza/Discussions/RSS Site Feedback - Cannot dl video, it always slows down and interrupts @Charles

Experiencing the same issues as a lot of folks here.  And, yes, I can get content from other places without the same trouble.

Here's a traceroute, hopefully that will be of some use to you.  Thanks in advance!

Tracing route to mschannel9.vo.msecnd.net [65.54.80.198]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  192.168.1.1
  2     5 ms     5 ms     6 ms  10.49.112.1
  3    13 ms     7 ms     5 ms  gig3-3.ashtoh1-rtr1.neo.rr.com [24.164.108.137]

  4     7 ms    17 ms     7 ms  gig1-48.ashtoh1-swt401.neo.rr.com [24.164.108.19
4]
  5    12 ms    10 ms     9 ms  tge1-2.clvhoh1-rtr2.neo.rr.com [24.164.117.144]

  6    14 ms    12 ms    11 ms  tge0-1-0.clevoh1-rtr01.neo.rr.com [24.164.117.12
7]
  7    13 ms    14 ms    13 ms  tge11-0-0.ncntoh1-rtr1.neo.rr.com [24.164.118.96
]
  8    17 ms    17 ms    19 ms  tge4-0-1.ar01.clmkohpe.mwrtn.rr.com [65.25.137.1
3]
  9    17 ms    17 ms    17 ms  ae1.tr00.clmkohpe.mwrtn.rr.com [65.189.140.128]

 10    28 ms    27 ms    35 ms  ae-4-0.cr0.chi30.tbone.rr.com [66.109.6.68]
 11    46 ms    27 ms    27 ms  ae-0-0.cr0.chi10.tbone.rr.com [66.109.6.20]
 12    40 ms    39 ms    39 ms  ae-4-0.cr0.nyc20.tbone.rr.com [66.109.6.24]
 13    38 ms    68 ms    39 ms  107.14.19.147
 14    39 ms    39 ms    40 ms  66.109.10.154
 15    39 ms    39 ms    39 ms  ge-1-2-0-0.nyc-64cb-1a.ntwk.msn.net [207.46.47.2
10]
 16    39 ms    41 ms    39 ms  ge-7-0-0-0.nyc-64cb-1b.ntwk.msn.net [207.46.47.2
1]
 17    41 ms    41 ms    42 ms  ge-1-3-0-0.bl2-64c-1b.ntwk.msn.net [207.46.43.21
]
 18    87 ms    39 ms    40 ms  xe-11-0-0-0.bl2-96c-1a.ntwk.msn.net [207.46.43.9
7]
 19    48 ms    44 ms    49 ms  10gigabitethernet10-2.bl2-xmx-edgcom-1b.ntwk.msn
.net [207.46.35.173]
 20    40 ms    39 ms    39 ms  cds260.iad9.msecn.net [65.54.80.198]

Trace complete.

]]> http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/2f0e5c3b1b51449b97ca9f6100070f5a#2f0e5c3b1b51449b97ca9f6100070f5a Sat, 17 Sep 2011 00:25:42 GMT http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/2f0e5c3b1b51449b97ca9f6100070f5a#2f0e5c3b1b51449b97ca9f6100070f5a indigophoenix 16 http://channel9.msdn.com/Niners/indigophoenix/Discussions/RSS Site Feedback - Cannot dl video, it always slows down and interrupts Well, the downloading is finally working as it should and, not wanting to be the ungrateful type, I wanted to thank the folks who rectified the problem. Much appreciated.

]]> http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/7f9c8ccb4d90463fae479f6f00f334f1#7f9c8ccb4d90463fae479f6f00f334f1 Sat, 01 Oct 2011 14:45:29 GMT http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/7f9c8ccb4d90463fae479f6f00f334f1#7f9c8ccb4d90463fae479f6f00f334f1 indigophoenix 16 http://channel9.msdn.com/Niners/indigophoenix/Discussions/RSS Site Feedback - Cannot dl video, it always slows down and interrupts No, the problem still exists, but maybe it is not as constant, Maybe there is some kind of bandwidth limit in ch9? Cause i can watch 1-2 videos with no problem but after than the speed drops dramatically. This is a horrible bug that should be addressed instantly, but judging from the comments here and in other threads this is becoming just a property of this site.

]]> http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/03e13cf565b9409f8eae9f760179cb48#03e13cf565b9409f8eae9f760179cb48 Sat, 08 Oct 2011 22:55:30 GMT http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/03e13cf565b9409f8eae9f760179cb48#03e13cf565b9409f8eae9f760179cb48 asdfghh 16 http://channel9.msdn.com/Niners/asdfghh/Discussions/RSS Site Feedback - Cannot dl video, it always slows down and interrupts @asdfghh: We certainly don't do any throttling based on the amount you've downloaded... could you give specific examples of videos that worked well and those that were slow?

]]> http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/385e16e16eae4b4dab6f9f7f017d4ad0#385e16e16eae4b4dab6f9f7f017d4ad0 Mon, 17 Oct 2011 23:08:14 GMT http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/385e16e16eae4b4dab6f9f7f017d4ad0#385e16e16eae4b4dab6f9f7f017d4ad0 Duncan Mackenzie 16 http://channel9.msdn.com/Niners/Duncanma/Discussions/RSS Site Feedback - Cannot dl video, it always slows down and interrupts Having the same problem trying to watch Roger Dougherty's business intelligence videos over the last week. No issues streaming/downloading videos from other sites.

Tracing route to mschannel9.vo.msecnd.net [65.54.95.160] over a maximum of 30 hops:

1     1 ms     1 ms     1 ms  192.168.0.1
2    40 ms    39 ms    40 ms  tukw-dsl-gw55-247.tukw.qwest.net [63.231.10.247]
3    40 ms    40 ms    40 ms  tukw-agw1.inet.qwest.net [71.217.185.177]
4    40 ms    40 ms    41 ms  sea-edge-12.inet.qwest.net [67.14.41.26]
5    45 ms    41 ms    40 ms  63-234-17-26.dia.static.qwest.net [63.234.17.26]
6    40 ms    41 ms    41 ms  ge-7-3-0-58.wst-64cb-1a.ntwk.msn.net [207.46.46. 41]
7    45 ms    42 ms    44 ms  ge-1-0-0-0.cpk-64c-1a.ntwk.msn.net [207.46.43.21 8]
8    47 ms    49 ms    49 ms  10gigabitethernet1-2.cpk-xmx-edgcom-1a.ntwk.msn. net [207.46.44.34]
9    40 ms    41 ms    41 ms  cds122.sea9.msecn.net [65.54.95.160]

hth,

Kris

]]> http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/8ca865bc28a94c4e8dad9f8d016830b7#8ca865bc28a94c4e8dad9f8d016830b7 Mon, 31 Oct 2011 21:51:24 GMT http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/8ca865bc28a94c4e8dad9f8d016830b7#8ca865bc28a94c4e8dad9f8d016830b7 AlongTheseLines 16 http://channel9.msdn.com/Niners/AlongTheseLines/Discussions/RSS Site Feedback - Cannot dl video, it always slows down and interrupts I have this exact same issue as well. Videos will begin to download at full speed, only to slow down and stop within 10 seconds of starting. This has been a problem for well over a year now, and I have never seen it happen anywhere else.

From a residential ISP (Bellsouth DSL) - 

 

C:\dev>tracert ecn.channel9.msdn.com

Tracing route to mschannel9.vo.msecnd.net [65.55.87.90]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 6 ms 5 ms 5 ms adsl-74-161-129-1.mia.bellsouth.net [74.161.129.1]
3 5 ms 5 ms 6 ms 205.152.108.1
4 5 ms 5 ms 5 ms her00mia-ge-6-3.bellsouth.net [205.152.145.161]
5 26 ms 6 ms 6 ms 12.81.8.94
6 5 ms 5 ms 5 ms 12.81.8.67
7 11 ms 10 ms 10 ms 74.175.192.170
8 41 ms 43 ms 44 ms cr81.fldfl.ip.att.net [12.122.106.94]
9 43 ms 43 ms 43 ms cr2.ormfl.ip.att.net [12.122.1.45]
10 44 ms 43 ms 42 ms cr1.ormfl.ip.att.net [12.122.5.185]
11 45 ms 42 ms 42 ms cr2.hs1tx.ip.att.net [12.122.1.5]
12 43 ms 43 ms 43 ms cr1.dlstx.ip.att.net [12.122.28.157]
13 44 ms 43 ms 43 ms cr2.dlstx.ip.att.net [12.122.1.210]
14 40 ms 41 ms 43 ms cr81.ftwtx.ip.att.net [12.122.100.69]
15 38 ms 39 ms 38 ms gar5.auttx.ip.att.net [12.122.100.73]
16 40 ms 40 ms 40 ms 12.248.87.6
17 40 ms 40 ms 40 ms 204.152.140.17
18 49 ms 49 ms 48 ms xe-8-2-0-0.sn1-96cb-1a.ntwk.msn.net [207.46.46.179]
19 46 ms 46 ms 47 ms 10gigabitethernet5-1.sn1-xmx-edgcom-1b.ntwk.msn.net [207.46.33.110]
20 48 ms 48 ms 50 ms cds85.sat9.msecn.net [65.55.87.90]

]]> http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/0ac3ed7f080c4b19a5f5a00000c8525a#0ac3ed7f080c4b19a5f5a00000c8525a Thu, 23 Feb 2012 12:09:20 GMT http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/0ac3ed7f080c4b19a5f5a00000c8525a#0ac3ed7f080c4b19a5f5a00000c8525a Mindfrell 16 http://channel9.msdn.com/Niners/Mindfrell/Discussions/RSS Site Feedback - Cannot dl video, it always slows down and interrupts I had this problem months ago and they finally told me it was my ISP. The ISP put in new optical cable and this sites silverlight still will no stream correctly BUT HTML5 now works perfectly.

HTML6 make any diffenace for you?

]]> http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/3cd59b0f938442cd877ba00001577a28#3cd59b0f938442cd877ba00001577a28 Thu, 23 Feb 2012 20:50:33 GMT http://channel9.msdn.com/Forums/Feedback/Cannot-dl-video-it-always-slows-down-and-interrupts/3cd59b0f938442cd877ba00001577a28#3cd59b0f938442cd877ba00001577a28 Mike Greenway 16 http://channel9.msdn.com/Niners/Mike Greenway/Discussions/RSS