Have you checked your registry to make sure that it the extension is pointing to your channel9 account?
HKEY_CURRENT_USER\Software\Microsoft\VisualStudio\10.0\VSAchievements\User
Loading User Information from Channel 9
Something went wrong getting user information from Channel 9
Loading User Information from MSDN
Something went wrong getting user information from MSDN
Loading Visual Studio Achievements
Something went wrong getting the Visual Studio Achievements
