If I had to make any comment for area that needs improvement up to this point it would be the Hotel registration.

It took an unreasonable amount of time to get the confirmation but also my work is sending me to TechEd so naturally our Accounting Department are wanting a receipt for the company credit card transation used for the Hotel booking and I have yet to get anything.

I called the Hotel themselves and gave them my confirmation number but they hadn't even charged the card as yet so they couldn't fax me a receipt of the transaction. So, needless to say, the Accounts Payable person is hounding me regularly for some paperwork that I can't get.