Channel 9 Forums - Tech Off - Zune 30 Audio Trouble http://mschnlnine.vo.llnwd.net/d1/Dev/App_Themes/C9/images/feedimage.png Channel 9 Forums - Tech Off - Zune 30 Audio Trouble http://channel9.msdn.com/Forums Channel 9 keeps you up to date with the latest news and behind the scenes info from Microsoft that developers love to keep up with. From LINQ to SilverLight – Watch videos and hear about all the cool technologies coming and the people behind them. http://channel9.msdn.com/Forums en Sat, 18 May 2013 05:32:54 GMT Sat, 18 May 2013 05:32:54 GMT Rev9 14 -14 -1 Tech Off - Zune 30 Audio Trouble My zune 30 sounds like the vocals are using an echo or reverb fx through ear buds - it is VERY annoying.  It sounds fine when the zune is hooked to my stereo (??!!). 

I have tried all file types and bit rates has no effect.  

I have tried 7 different ear pieces ranging from $9 - $100.

I have loaded the new firmware twice.  

I have reset the machine dozens if times. 

I have tried various eq settings with the same results.

The radio sounds GREAT with all earbuds (??!!).

THe video sounds TERRIBLE - like the music.

If it is insturmental it sounds good - that makes me think it is a DSP issue.  

In all cases it sounds great through the stereo - that makes my think it is an output impedance issue (I find that hard to believe especially when the radio sounds fine.)

OK - suggestions???

Mike 

]]> http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/260158#260158 Thu, 10 Jan 2008 18:00:22 GMT http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/260158#260158 bjklabs 14 http://channel9.msdn.com/Niners/bjklabs/Discussions/RSS Tech Off - Zune 30 Audio Trouble I think Minh had this problem, try putting his name in the subject see if he solved it?

]]> http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/77a8acd1e3ef4064bca29dfa00bbfb02#77a8acd1e3ef4064bca29dfa00bbfb02 Thu, 10 Jan 2008 20:16:47 GMT http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/77a8acd1e3ef4064bca29dfa00bbfb02#77a8acd1e3ef4064bca29dfa00bbfb02 Rossj 14 http://channel9.msdn.com/Niners/Rossj/Discussions/RSS Tech Off - Zune 30 Audio Trouble
Rossj wrote:
I think Minh had this problem, try putting his name in the subject see if he solved it?
I didn't solve it unfortunately, and I tried everything.

Hard reset.

Back the firmware up to 1.1.

Nada.

I'm glad it's not just all in between my ears!

BTW, this problem poped up right after I went to Firmware 2.0.


]]> http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/61663ee5ba1e42869e2f9dfa00bbfb84#61663ee5ba1e42869e2f9dfa00bbfb84 Thu, 10 Jan 2008 21:02:48 GMT http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/61663ee5ba1e42869e2f9dfa00bbfb84#61663ee5ba1e42869e2f9dfa00bbfb84 Minh 14 http://channel9.msdn.com/Niners/Minh/Discussions/RSS Tech Off - Zune 30 Audio Trouble How do you go back to 1.4?  After I do a hard reset (to wipe it) the zune software pops up and installs 2.3.  I don't get a choice

thanks

]]> http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/ce9ec6d882a848df87209dfa00bbfc0a#ce9ec6d882a848df87209dfa00bbfc0a Thu, 10 Jan 2008 23:17:23 GMT http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/ce9ec6d882a848df87209dfa00bbfc0a#ce9ec6d882a848df87209dfa00bbfc0a bjklabs 14 http://channel9.msdn.com/Niners/bjklabs/Discussions/RSS Tech Off - Zune 30 Audio Trouble
bjklabs wrote:


How do you go back to 1.4?  After I do a hard reset (to wipe it) the zune software pops up and installs 2.3.  I don't get a choice

thanks

It's rather technical, but here are the instructions. I was able to downgrade to 1.4, but it didn't fix my audio problem.

And here is my original thread. No solution though. Anyone want to buy a crappy Zune?

The weird thing is when I pipe the Zune output to the sound card's line-in, everything sounds perfectly. I think it may have something to do w/ the Zune's headphone detection do-hicky. An unnecessary point of failure, MS?

]]> http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/bd17329584fd450890c29dfa00bbfc8f#bd17329584fd450890c29dfa00bbfc8f Fri, 11 Jan 2008 05:21:21 GMT http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/bd17329584fd450890c29dfa00bbfc8f#bd17329584fd450890c29dfa00bbfc8f Minh 14 http://channel9.msdn.com/Niners/Minh/Discussions/RSS Tech Off - Zune 30 Audio Trouble THanks...... 2 crappy zunes for sale.....Mike

]]> http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/acb322c72cd94274bad19dfa00bbfd13#acb322c72cd94274bad19dfa00bbfd13 Fri, 11 Jan 2008 13:14:51 GMT http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/acb322c72cd94274bad19dfa00bbfd13#acb322c72cd94274bad19dfa00bbfd13 bjklabs 14 http://channel9.msdn.com/Niners/bjklabs/Discussions/RSS Tech Off - Zune 30 Audio Trouble
Minh wrote:

bjklabs wrote:


How do you go back to 1.4?  After I do a hard reset (to wipe it) the zune software pops up and installs 2.3.  I don't get a choice

thanks
It's rather technical, but here are the instructions. I was able to downgrade to 1.4, but it didn't fix my audio problem.

And here is my original thread. No solution though. Anyone want to buy a crappy Zune?

The weird thing is when I pipe the Zune output to the sound card's line-in, everything sounds perfectly. I think it may have something to do w/ the Zune's headphone detection do-hicky. An unnecessary point of failure, MS?


How can it tell? It's an identical jack...

And how much you selling it for? If I could get it to work I'd bet you'd be annoyed Tongue Out

]]> http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/352e2347c3e541bc95439dfa00bbfd5d#352e2347c3e541bc95439dfa00bbfd5d Sun, 13 Jan 2008 02:05:22 GMT http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/352e2347c3e541bc95439dfa00bbfd5d#352e2347c3e541bc95439dfa00bbfd5d Lloyd Humphreys 14 http://channel9.msdn.com/Niners/Lloyd_Humph/Discussions/RSS Tech Off - Zune 30 Audio Trouble
bjklabs wrote:
My zune 30 sounds like the vocals are using an echo or reverb fx through ear buds - it is VERY annoying.  It sounds fine when the zune is hooked to my stereo (??!!). 

I have tried all file types and bit rates has no effect.  

I have tried 7 different ear pieces ranging from $9 - $100.

I have loaded the new firmware twice.  

I have reset the machine dozens if times. 

I have tried various eq settings with the same results.

The radio sounds GREAT with all earbuds (??!!).

THe video sounds TERRIBLE - like the music.

If it is insturmental it sounds good - that makes me think it is a DSP issue.  

In all cases it sounds great through the stereo - that makes my think it is an output impedance issue (I find that hard to believe especially when the radio sounds fine.)

OK - suggestions???

Mike 


You say you have loaded the new firmware twice. So it has been upgraded to
ver 2.3(1145)
bootloader 1040
Xldr 2.2.1040.0

This is what my Zune shows, assuming this to be the latest upgrade.

But you also say, "I have tried various eq settings with the same results"...
But I have read that the Eq settings are not present after the upgarde for Zune 30 ( As new Zune , Zune ver2 does not come with EQ)

Are you still getting Eq settings for your Zune 30 even after upgrade ?

]]> http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/31b9e9bb833b4aa59b119dfa00bbfde8#31b9e9bb833b4aa59b119dfa00bbfde8 Sun, 13 Jan 2008 04:42:55 GMT http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/31b9e9bb833b4aa59b119dfa00bbfde8#31b9e9bb833b4aa59b119dfa00bbfde8 Vasudev 14 http://channel9.msdn.com/Niners/Vasudev/Discussions/RSS Tech Off - Zune 30 Audio Trouble
Vasudev wrote:

Are you still getting Eq settings for your Zune 30 even after upgrade ?
Yes. My Zune 30 firmware 2.2 (I'll check to see how it is on 2.3) still has EQ.


Lloyd_Humph wrote:

And how much you selling it for? If I could get it to work I'd bet you'd be annoyed Tongue Out

Well, at this point, I just want something so I can b!tch & moan to MS about Smiley

UPDATE:
Zune firmware is now 2.3, and still sounds messed up. My Zune sounds horrible. (Google, go at it)

UPDATE 2:
I seems to have something to do w/ the format. I convert an MP3 to MONO, and Zune played it just fine (except for the missing stereo).

So it would seems that the Zune can't play stereo MP3s. Buyers beware!

]]> http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/4ed1fb66e1fd48c190bb9dfa00bbfe6b#4ed1fb66e1fd48c190bb9dfa00bbfe6b Sun, 13 Jan 2008 18:25:21 GMT http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/4ed1fb66e1fd48c190bb9dfa00bbfe6b#4ed1fb66e1fd48c190bb9dfa00bbfe6b Minh 14 http://channel9.msdn.com/Niners/Minh/Discussions/RSS Tech Off - Zune 30 Audio Trouble I'm just asking you an eventually stupid question out of nowhere.
Might it be, your Plug for your earphones is somehow not as well conducting as it should? Even if it's just one of the channels?

]]> http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/d96972e47f2647c09ea79dfa00bbff0d#d96972e47f2647c09ea79dfa00bbff0d Mon, 14 Jan 2008 13:49:36 GMT http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/d96972e47f2647c09ea79dfa00bbff0d#d96972e47f2647c09ea79dfa00bbff0d Dorian Muthig 14 http://channel9.msdn.com/Niners/Dodo/Discussions/RSS Tech Off - Zune 30 Audio Trouble
Dodo wrote:
I'm just asking you an eventually stupid question out of nowhere.
Might it be, your Plug for your earphones is somehow not as well conducting as it should? Even if it's just one of the channels?
Now, I don't think it's the earphones at all, because the FM radio works perfectly. So it's entirely the MP3 chips. I guess Zune just can't play MP3s.

]]> http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/85e669472d974bfab5549dfa00bbffc0#85e669472d974bfab5549dfa00bbffc0 Tue, 15 Jan 2008 00:24:27 GMT http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/85e669472d974bfab5549dfa00bbffc0#85e669472d974bfab5549dfa00bbffc0 Minh 14 http://channel9.msdn.com/Niners/Minh/Discussions/RSS Tech Off - Zune 30 Audio Trouble
Minh wrote:

Dodo wrote:
I'm just asking you an eventually stupid question out of nowhere.
Might it be, your Plug for your earphones is somehow not as well conducting as it should? Even if it's just one of the channels?
Now, I don't think it's the earphones at all, because the FM radio works perfectly. So it's entirely the MP3 chips. I guess Zune just can't play MP3s.


What bitrate and sample rate are your MP3's encoded at?  Maybe you've accidentally encoded them at some nonstandard bitrate or sample rate.

]]> http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/fa0ad7bfa6e84edcaa8a9dfa00bc004b#fa0ad7bfa6e84edcaa8a9dfa00bc004b Tue, 15 Jan 2008 00:28:27 GMT http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/fa0ad7bfa6e84edcaa8a9dfa00bc004b#fa0ad7bfa6e84edcaa8a9dfa00bc004b JonathonW 14 http://channel9.msdn.com/Niners/CannotResolveSymbol/Discussions/RSS Tech Off - Zune 30 Audio Trouble
CannotResolveSymbol wrote:


What bitrate and sample rate are your MP3's encoded at?  Maybe you've accidentally encoded them at some nonstandard bitrate or sample rate.


I tried a few, it seems that stereo has something to do w/ it:

256kbps, stereo, 44Khz -> BAD
128kbps, stereo, 44Khz -> BAD
128kbps, mono, 44Khz -> GOOD (except for the no stereo part).

Maybe Zune just can't do stereo.

]]> http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/8f06878a73474c92a5d79dfa00bc00cf#8f06878a73474c92a5d79dfa00bc00cf Tue, 15 Jan 2008 00:35:35 GMT http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/8f06878a73474c92a5d79dfa00bc00cf#8f06878a73474c92a5d79dfa00bc00cf Minh 14 http://channel9.msdn.com/Niners/Minh/Discussions/RSS Tech Off - Zune 30 Audio Trouble I've had the exact same problem with my daughter's Zune 30; right down to "it's fine connected to a stereo [yes, even from the mini-plug]".  It is about 1 yr. old now and developed this problem about 3 months ago.

After puzzling over this and examining the unit, I've found that the mini-plug jack on her unit appears to be just a bit out-of-round and not quite flush-mounted with the case.  The jack sits just a little counter-sunk toward the back of the unit.

To this end, I plugged the earbuds in and started applying thumb pressure at the top of the molded plug housing, from the back forward, and VOILA!, I get full sound from the earbuds.

All I can see in that direction (inside the jack, toward the back of the unit) is one contact, placed rather high for a mini-plug.  I would venture to guess that this has something to do with how they detect the difference between earbuds and, say, feeding a stereo input.  I'm not sure what the exact mechanism is (impedance matching, voltage feedback?) but as long as pressure is applied in that direction, the earbuds work fine.

Until we can get back to the retailer, a rubber-band, while not too attractive (and much to my daughter's chagrin), has proven a very effective temporary fix.

]]> http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/93b47958e7574c5192c89dfa00bc0170#93b47958e7574c5192c89dfa00bc0170 Mon, 11 Feb 2008 02:33:08 GMT http://channel9.msdn.com/Forums/TechOff/260158-Zune-30-Audio-Trouble/93b47958e7574c5192c89dfa00bc0170#93b47958e7574c5192c89dfa00bc0170 g-zilla 14 http://channel9.msdn.com/Niners/g-zilla/Discussions/RSS