Paint Shop Pro Error Message ​Configurati​on is incorrect need help!

When attempting to install my Paint Shop Pro 9 and other graphic software programs I get errors one as such that reads...

"Failed to start. Configuration is incorrect."

I can get the program on my computer but I can seem to run it.

Any suggestions on how to correct configurations?
to what it is that I have to do to get the program to run?

I am not the most technical person in the world so if you could explain and give me a step by step instruction that would be greatly appreciated!

and also I got an error about the dynamic library...

Raine wrote:



I can get the program on my computer but I can seem to run it.

Then what's your problem?

It might be a hardware thing, since it's on about "configuration", but you also mentioned a library, so I think you may require a specific runtime (like you need the .NET framework to run .NET applications, and the Java runtime to run Java stuff.. etc.)

Look into the manual and see if there's something about a framework, or runtime.

Raine wrote:

When attempting to install my Paint Shop Pro 9 and other graphic software programs I get errors one as such that reads...

"Failed to start. Configuration is incorrect."

I can get the program on my computer but I can seem to run it.

Any suggestions on how to correct configurations?
to what it is that I have to do to get the program to run?

I am not the most technical person in the world so if you could explain and give me a step by step instruction that would be greatly appreciated!

and also I got an error about the dynamic library...

have you tried:


http://www.corel.com/servlet/Satellite/us/en/Content/1152796555474

they wrote the program, they can offer support for it.

Raine wrote:

When attempting to install my Paint Shop Pro 9 and other graphic software programs I get errors one as such that reads...

"Failed to start. Configuration is incorrect."

I can get the program on my computer but I can seem to run it.

Any suggestions on how to correct configurations?
to what it is that I have to do to get the program to run?

I am not the most technical person in the world so if you could explain and give me a step by step instruction that would be greatly appreciated!

and also I got an error about the dynamic library...

Try deleting the paint shop pro folder in your user AppData folder.
In vista, it's in C:\Users\Username\AppData\Local\