I could try rebuilding the profiles.  What I was hoping for was that some knowledgeable Microsoftie would know the answer.  Channel 9 opened with a lot of fanfare in the technical press and I was hoping it would live up to its hype.

I have 20 years of technical experience and I have Googled this question six ways to Sunday.  I've searched the MS knowledge base.  I've played with the cache mode.  As a MS VAR we even have special 800 numbers and userids.  But this could not be qualified as a "server down" situation by any stretch of the imagination.  I'm not asking anyone to do my work for me but I have yet to see any of the much vaunted "interaction with our customers".

Microsoft: I'm not impressed, only as frustrated as I was before.