What's going on with VIPRE and the Action Center in Windows 7?

I have GFI's VIPRE Internet Security 2012.  For some reason that isn't obvious to me, Windows 7 now things that VIPRE isn't running, and Windows 7 is all in a panic.  The Action Center under System and Security is convinced that VIPRE has stopped, and the firewall has stopped.  If I get into VIPRE, it indicates that everything is fine.

What's going on?  Why does Windows 7 think that VIPRE has stopped when in fact it hasn't?  Yes, I know I could disable those messages, but I want them enabled when there is a real issue.  I just want to know why it's giving me false positive results.

have you checked the pc for recent updates from windows update and or the vendor of that software ??

that might give a clue - if there was a windows update for example.

Maybe the machine is infected and has neutralized the AV.  It wouldn't happen to have Java on it?  There have been a couple of very successful exploits against Java.  This weeks most recent release fixes them assuming you manually download and install it (as the updater is busted it seems).

If you are not sure give the Standalone System Sweeper a try.  http://connect.microsoft.com/systemsweeper

Use a known clean machine to run it and create a bootable USB or CD to use to boot the suspect machine and possibly clean.

I think this may be a Vipre bug.  It's happening with our Vipre Business agents as well.  Will be contacting Sunbelt tech support if it doesn't resolve itself within a few days.

22 hours ago, davewill wrote

Maybe the machine is infected and has neutralized the AV.  It wouldn't happen to have Java on it?  There have been a couple of very successful exploits against Java.  This weeks most recent release fixes them assuming you manually download and install it (as the updater is busted it seems).

If you are not sure give the Standalone System Sweeper a try.  http://connect.microsoft.com/systemsweeper

Use a known clean machine to run it and create a bootable USB or CD to use to boot the suspect machine and possibly clean.

I do have Java installed on this machine.  I'll take a look at that Standalone System Sweeper.  Thank you.

10 hours ago, rastrohman wrote

I think this may be a Vipre bug.  It's happening with our Vipre Business agents as well.  Will be contacting Sunbelt tech support if it doesn't resolve itself within a few days.

I hate to say this, but I'm glad to know that I'm not the only one experiencing this problem.  If you take this up with Sunbelt / GFI, I'd love to know how it goes.