Matthew van Eerde said:
ferguslogic said:
*snip*
Yeah this question screams "dynamically built SQL" to me.

My suggestion: sanitize the input in the CGI to be word-ish tokens seperated by, oh, say, commas: @input = 'foo,bar,baz'

Then write T-SQL to loop over the input and build up the WHERE clause:
WHERE field like '%foo%' or field like '%bar%' or field like '%baz%'

Even without full-text searching, this should be doable if you have some good hardware, not very many tickets, and relatively infrequent queries.
thanks for all the assistance everyone.