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  • Microsoft's answer to every problem...


    One would think that if Office de-activates itself, there would be some sort of event logged for this. One would also think that it would be on record that the same computer has been activated on the same account multiple times and that these events would be readily available to anyone who bothers to look. One would then also hope that the tech support people would use this information to find the true cause of the issue. But I guess that is too much to ask for.

    As a dev who has spent a lot of time root causing and fixing bugs, uninstalling and re-installing seems unlikely to fix the problem. Instead the tech support person is copping out and letting me do all the work by uninstalling and reinstalling, and hoping that when I call back next time to report that it didn't fix the problem, I'll probably not be talking to him but to someone else, so his problem is solved.

    Also, do you consider having to factory reset your phone to be an acceptable workaround when losing WiFi after a WP update? I'm asking because it was that, combined with this Office 365 issue and its proposed "solution" that really ticked me off.

  • Microsoft's answer to every problem...


    I had Office 2007 installed previously, but I uninstalled that a few weeks ago. I've definitely had the problem multiple times with Office 365 since I uninstalled Office 2007.

    Do you think something might still be left behind from Office 2007? I checked Add/Remove programs and the only non-Office 365 items I could find are "Microsoft Visual Studio 2010 Tools for Office Runtime (x64)" and "Visual Studio Tools for the Office system 3.0 Runtime".

  • ipad air 2, you just have to hold it right

    , Ray7 wrote


    The edges only look sharp. They're polished smooth so you won't cut yourself. Still, you want to buy a case because iStuff shoots out of your hand like bars of wet soap.

    I guess there are two approaches to this... Build it to be so thin, purdy, bendy and fragile that you are required to put it into some sort of case (defeating the whole purpose), or build it so strong that you don't need a case to begin with.

    My Lumia 920 was the 1st phone I felt didn't require any case or screen protector. And today it still looks as if it just came out of the box.

    Maybe it is just me, but I prefer the second approach. I guess I'll find out soon as I plan to get an iPad Air 2 once they become available on Amazon (I gave up on SP3 being a good tablet due to mediocre app selection).

  • Microsoft's answer to every problem...

    @ZippyV: I have not touched this system to change hardware or drivers in a long time, so I don't think it could be that.

  • Microsoft's answer to every problem...

    And the support person was very helpful in guiding me through the process of entering "2739501" into Bing so that I can finally locate this.

  • Microsoft's answer to every problem...

    I'm subscribing to Office 365 and every few days it tells me to activate Office. So I enter my MS account info and it tells me that my computer has now been added to my account. Rinse and repeat every few days.

    So today I got tired of doing that over and over and called tech support. Their solution? Uninstall/re-install Office. So I said no thanks that is the wrong solution, and whether maybe they knew what the right solution was. Of course they didn't, so that was a waste of time.

    This is similar to when I was forced to factory reset my WP8 due to losing WiFi after updating to WP8.1

    Is this the answer to all MS problems these days? Doesn't anyone at MS know how to do real troubleshooting anymore?

  • Windows 10, first thoughts.

    And for those who missed it the first time, here is a fascinating look into a day in the life of a Windows UI engineer...


    It just...works on so many levels...

  • Windows 10, first thoughts.

    , cbae wrote


    I agree that Windows 8 wasn't polished. It still had the stink of Windows 7 all over it. Windows 10 is getting closer to a modern-looking OS.

    Oh that is hilarious! Why do you think MS is feverishly backtracking now? Because people hate it. And W10 is nowhere near as far as they will ultimately need to backtrack to get Windows back to the acceptance level that Windows 7 ever was.

  • Windows 10, first thoughts.

    , cbae wrote


    The UI changes in OSX Yosemite...

    Of course you are missing two main points...

    • The UI in Yosemite is still professional and polished looking.
    • Apple didn't try to mash up two incompatible UI paradigms and in the process alter the functionality of the existing UI in a negative way.
  • Windows 10, first thoughts.

    , cbae wrote


    So you're claiming that your complaint was that you didn't get a chance to get used to the new UI by having both options available. That may have been a legitimate complaint 2 years ago, but you're still complaining now after having had a chance to use it for 2 years. And you're still complaining about Windows 10, when there's an option to switch between the Start Screen and Start Menu and the charms bar is nowhere to be found on a non-touch device.

    LOL, way to completely miss the point!

    The point is that MS should have introduced the new UI without f%$&ing up the old UI, and only IFF the new UI becomes acceptable, they can start deprecating the old UI. IOW, let it succeed on its own merits. Which part confuses you?

    Continuing on my point... Built into this "Right Way" approach is the whole point that if the new UI is rejected, which is has been, they can then just continue with the previously, un-f%&^$ed up UI and no-one would care either way.

    And yes, after 2 years of using it me and many other people still reject it. Nothing to do with "getting used to it". If it's sh!te then no amount of "getting used to it" is going to change that.