johncla | Niners | Channel 9

22 minutes, 34 seconds

prairieFyre Contact Center for Microsoft Lync

Apr 25, 2013 at 10:54 AM

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prairieFyre Contact Center for Microsoft Lync is a modular, integrated software suite that provides sophisticated contact center functionality developed exclusively on the Unified Communications and Voice-over-IP architecture of the Microsoft© Lync™ Server 2013 platform. It combines Automatic Call Distribution...

10 minutes, 40 seconds

Lync 2013: How to do back-to-back calls using UCMA 4

Apr 19, 2013 at 1:45 PM

1

This video demonstrates how to create an application that presents a single Helpdesk entry point to your customers, and provides anonymity to the Helpdesk agents.

31 minutes, 51 seconds

Lync 2013: Content Sharing: File attachments

Apr 19, 2013 at 1:00 PM

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This first video in a series of three introduces content sharing in on-line meetings in the Lync 2013 Preview SDK. The video shows you a running application sample that starts an on-line meeting, uploads an attachment to the meeting, downloads an attachment, and then gives you a detailed look at the...

9 minutes, 47 seconds

Lync 2013: Content Sharing: PowerPoint sharing

Apr 19, 2013 at 12:42 PM

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This third video in a series of three introduces PowerPoint sharing using Lync 2013 Preview SDK. Learn how to share PowerPoint slides in a meeting, using the meeting console demonstrated in the previous videos.

6 minutes, 40 seconds

Lync Server 2013: Persistent Chat Sample Demo

Apr 19, 2013 at 10:44 AM

1

This demonstration shows you how to use the Lync Server 2013 Preview Persistent Chat SDK to

create and join a Lync Server 2013 chat room,
send simple and more complicated messages,
get the chat history, and
leave the chat room and disconnect from the server.

8 minutes, 2 seconds

Lync Server 2013: Hello World Walkthrough Part 1

Apr 19, 2013 at 10:43 AM

1

See how to install, configure, and run a script application using the Microsoft Lync Server 2013 Preview SDK.

10 minutes, 39 seconds

Use Speech Recognition to Drive an IM Broadcast

Apr 19, 2013 at 8:30 AM

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See how you can easily and quickly build a Lync 2010 middle-tier application that will receive a phone call, and broadcast an IM message to a distribution list based on the content of the call.

15 minutes, 22 seconds

Using Speech Synthesis and DTMF in a UCMA 3.0 Core Application

Apr 18, 2013 at 10:36 AM

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This video is one of a collection of videos produced by John Austin and Mark Parker, that show how Microsoft Unified Communications Managed API 3.0 Core SDK and Lync 2010 SDK can be used to create applications that work together. The UCMA application that is described in this video receives an...

4 minutes, 38 seconds

Launch a Web application with a Lync custom menu

Apr 10, 2013 at 12:09 PM

2

Learn how to add a custom menu item to the UI of the 32-bit version of Lync 2013. The menu item starts a Web application.

4 minutes, 42 seconds

Use Re-Templating to Change the Appearance of a ContactCard Control

Apr 10, 2013 at 8:35 AM

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(2)

See how to use the Lync 2010 SDK to change the appearance of a ContactCard control by editing the XAML template. For more information, see http://msdn.com/lync.

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