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I just returned from Phoenix where I participated in a panel discussion at the 26th Annual Medical Communications and Health Reporting Conference sponsored by the American Medical Association. The topic for the panel discussion was "Technology Trends: The Next Generation of Medical Communications"....

I'm about to hit the road for our Microsoft Healthcare Executive Forum in Nashville, TN. I look forward to the opportunity to address a large number of our healthcare customers from the region. The following week, I'll be in Phoenix for a similar event hosted by the local HIMSS chapter and will also...

If ever there was a business that needs to be people-ready, healthcare is it. The healthcare industry is all about people. That's why healthcare professionals go into medicine. We have the district honor of caring for people when they need it most; when they are in pain, need to be comforted and healed....

We go to the bank and use an ATM to get cash or make a deposit. We arrive at the airport and check in for our flight using a kiosk. But we go to our doctor or local hospital and we get a clipboard, pencil, and several pages of forms to fill out. Worse yet, we move to a different department in the same...

A recent report written by Forrester Research for the California Healthcare Foundation positions open source software as a kind of IT savior for the healthcare industry. The report suggests that open source software will substantially lower healthcare IT costs. The report goes on to conclude:

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