I am Xbox Fan. 360 is my only console, and I have continuously subscribed to Live since day 1 (over 4 years I believe). This generation has been the worst experience of my life (in regards to gaming). What makes it worse is the perception that MS is covering their own behinds at our expense. I'd ask you Charels, as a customer how should we interpret MS making a whole new console in the Elite and doing nothing to fix reliability except for slapping some glue on the CPU/GPU? It shows me that that MS does not care about us or it's reputation. They could of used the elite to make a more reliable system and instead they used the same parts with the same unreliable internal setup. They didn't even wait a few months for the 65nm chips.
The only thing saving MS right now is Live. I'm fed up with them and as a customer I don't think I've ever been so disappointed. As soon as Sony get's it's act straight with online, I'll be gone.
I can't recommend the 360 to anyone I know. How sad is that? My favorite console with my favorite games and I can't in good conscious tell a friend to go out and buy the system.
MS is more worried about avoiding losing a class action lawsuit and denying a problem rather fixing the problem. My only hope is that they do the smart thing then. When the 65nm chips come out, use that opportunity to shrink the motherboard so you have a excuse to remove the X clamp. Replace the X clamp with something that will not allow the board to flex and pop the chips. That way when your defending the many class action lawsuits you can say the X clamp wasnt' removed for reliability problems, but rather because the MOBO was shrunk and it no longer fit correctly.