ARCast - Microsoft Certified Architect Program
- Posted: Oct 30, 2006 at 1:07 PM
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Are you certified? Over the years Microsoft has had many different certification programs for all kinds of skills and technologies. Recently Microsoft launched the Microsoft Certified Architect program and this program is different from anything you have seen before. To bring us up to speed today Iām joined by Andy Ruth program manager for the MCA program and Jim Wilt one of the certified architects so sit back and learn what it means to get certified.
Links
- MCA Program Overview Slides (PowerPoint)
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- www.arcast.net
-Ron
Transcript
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Ron Jacobs: |
Hey, welcome architects. You are an architect, aren't you? How would you like to get certified? Here you got to walk around with like a badge or a stamp. And maybe get it tattooed on: I'm a certified architect.
Wouldn't that be cool? |
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Andy Ruth: |
That's right. I'm the program manager for that. So if you have any complaints about the program I'm the one that you get to contact. |
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Ron: |
Oh good, cause I was about to start complaining. No just kidding, I'm just kidding. Sounds very interesting. Now we've, Microsoft has had a lot of certification programs over the years you know. And people have done all kind of certified engineer and developer and things like that. I guess the question that I want to begin with is why Certified Architect? |
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Andy: |
Well that's a good question. The slide that just popped up talks about what the problem is, and what it is that we're trying to solve. We were approached by our customers and our partners and one of the problems
that they had was that they had an awful lot of big projects that were strategic for their company and they were failing. They were going over budget, or over the time lines that were expected. And they weren't solving the business problem or satisfying the
business need that they had. They attributed part of that to architecture and not having an architect that could create a viable solution. |
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Ron: |
Ah OK. So you know, this is very interesting, because it's not like give me a big multiple choice test. I can go get a book and cram really hard for a while. And then bam-o I passed the test. I think it's interesting because it's not the same kind of skill set like many other things. It's much harder to measure, isn't it? |
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Andy: |
Absolutely, if it were just a technical skill, there are ways to measure technology skills. Both by asking knowledge-based questions, and by doing practical exams. Where you put somebody in a simulation or a VM or an emulation-type environment, and you tell them, this is what you need to do, and you can measure whether they are able to do that or not. But when you start talking about an architect they need to be able to speak to business owners. And they need to be able to speak to other architects, as well as technologists. So that's just one facet and to measure all of those skills is extremely challenging to do. So what we did is we looked at the people that are actually doing that now. And that's people that run oral defense exams for masters programs to PhD programs, and we looked at what it was they were doing. And how they were actually measuring those types of skills overall. And then how they ran their boards, the mechanics of them, to keep them kind of consistent across the board. And then we have somebody on staff who is called a pyschomatrition and this person is a PhD in psychology, as well as statistical analysis. So his specialty is building a program that actually can measure a person at a certain level. And he helped with actually putting this together, putting our process together. |
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Ron: |
So you're really, you know the other thing I think is interesting here, is that you're not looking for a million certified architects, or anything like that. You're expecting that this is going to be a small number. |
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Andy: |
Absolutely, this is not McDonalds or a typical Microsoft product where we want everyone in the world to have it. We expect it to be a small number so the program was built, and in order to have this kind of rigor, it's got to be a small number that we're looking for. There are ways that we could scale it out, and there are ways that we could make it a lot less cumbersome for ourselves, but the quality board that we want to have. The only way we could maintain it is by keeping it a fairly small program. |
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Ron: |
Yeah. And I like the fact that it's really seeking to identify people who are already architects, but just aren't recognized as such. It's not like, "Oh I want to become an architect," so the first thing I do is go get certified, and then I start doing architecture. Because that's not the way it works. |
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Andy: |
You're right, that is a key -- we are measuring experience. And anytime somebody comes in front of the review board, the review board members are asking them, "Tell me about a time when you have been in this kind of a position." And one of the people we have on the call is Jim Wilt. He's an MVP and he's also one of our certified architects, and has served on a number of boards. He exemplifies the set of skills that were looking for. |
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Ron: |
Yea, so we have another question from Bryan Noyes, who asks, "Does the program address just the full time staff architects or consultants who do many short engagement-or architecture engagements targeting specific problems?" |
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Andy: |
Well, that's a good question, the people we're certifying, they don't have to be full time staff architects, but consultants have additional challenges that a full-time architect on staff wouldn't have. The
consultants got to be able to go prove that they've experienced the entire IT lifecycle, and that's very difficult to do if you're only doing the front-end of the lifecycle or the back-end dropped in the middle. So you have to have the experience sometime
in your past, and you have got to be able to prove that you could take a project through the entire IT lifecycle. Another challenge that really pops up, especially for people inside of Microsoft, is that these people have got to know more products and more
technologies than the average paradigms. So our Microsoft consultants a lot of times know our products or know one of our products but they don't know what the competition has out there and what all the solutions are that are available. |
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Ron: |
So this is really kind of a new certification framework that's risen up a different branch than the other programs you have. |
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Andy: |
You know, it is. And what we've done recently, I don't know if you know this, but we've revamped all of our certifications. And we've created a tier where we have people that are technical specialists, so that
if they have experience on a given product, then we have a certification to identify those people. |
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Ron: |
OK. So the thing I'm wondering in is what's the value in this? |
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Andy: |
There are a couple of different values that we have. For the individual, they are part of that architect community. Already we have 70 certified architects, and they've built relationships with each other even
if they're in competing companies. They have a passion for technology and architecture. And they share ideas and their experiences an awful lot. So that's a big piece of it. |
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Ron: |
OK. Now, it turns out that within architecture there's different kinds of architects. There's infrastructure architects, solution architects, and then people are kind of focused on specialties, like security and so forth. I mean, does this program support these types of specializations? |
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Andy: |
You know, it does. We started out with the infrastructure and the solutions architects, and they've got to have a broad set of skills. They've got to be able to communicate with the CFO and the CEO and the
CIO and the CTO of a corporation. And they've got to be able to speak that language of business. They've got to almost have an MBA. They've got to have that set of skills around businesses. They've got to be able to talk about capital expenditures and operating
expenses for projects. And they've got to be able to measure return on investment. |
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Ron: |
So what you're saying is that for now, you're just re-targeting these three roles: Solutions architect, infrastructure architect and messaging architect. |
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Andy: |
We are. We do have a cup of more of the depth area or product area of certifications that are in the works. |
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Ron: |
OK. |
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Andy: |
And I get to see more of those coming up. When we first did our job task analysis, we ended up creating a spider diagram and we took these seven competencies that we measure, and we realized that everyone in
the IT space had to have some measure of skill in each of these seven competency areas. And what we did is we set, for instance on leadership, who's got to be the best and number 10 on a 10-point scale in leadership in the IT space, and that came out to be
a CIO. |
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Ron: |
So when you guys are doing this board process, and somebody appears before you, you're asking them questions that try to get them to reveal where they stand on these different items in you spider diagram. |
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Andy: |
Absolutely. You'll be amazed in the end, about 10 or 15 minutes of the interview process. The review board has a real good feel for where the candidates stand on these seven competencies overall. And then what they're doing is that they're validating and ferreting that information out. And Jim has actually said on a few of the review boards, and he can probably talk a little bit better than I could about what did it say they actually do and how they do it. |
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Ron: |
Yes. So, Jim, how does that review board thing work? |
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Jim Wilt: |
It's really interesting, and I think that when you're on the being reviewed of an interview process, it's a two-hour oral exam, there are a lot of things that you're thinking. And then when you sit on the other
side of the table as part of the review board, you start to see how magnificent this has been formed because it's a very repeatable process. |
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Ron: |
Oh, I see. You don't want to try to snow them, huh? |
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Jim: |
It won't work. |
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Ron: |
[laughter] OK. Well now, I've talked to some people who are thinking about this, and when they hear about this review board, they get a little bit scared. They sound like you picture this walking into a big, dark room, and a bright light shining in your face, and this board grilling you for three hours. It just sounds scary. |
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Jim: |
Well, it is really like that, for you to know. [laughter] I think I want to give you a different perspective on that and, Andy, why don't you give your thoughts as well. I'm very passionate about this. I think
this is one of those rare, very rare, times that an architect strives to have audience of people that's going to actually understand what it is that they do. |
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Andy: |
And I think that on there, we try to make it as unintimidating as we can, but anytime that you're going and you're being interviewed by four people that have the skills that you have, and probably, maybe have
more skills than you have, it ends up being very intimidating. It's like a tough interview process. And I think that a lot of people, even though they have gone if front of hostile audiences, for instance a CIO that doesn't like their product, or a CTO that
doesn't like their product, they do have the ability to talk to those people. And they realize that those people aren't their peers, that they are in other job roles, so they feel a little more comfortable communicating. |
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Jim: |
Just to add one thing to Andy was saying is that the board does the best they can to try to alleviate the tension, but the questions start coming fast. And it has the appearance of being almost being almost a blurred vision. It becomes very intense, very fast. And some of that isn't bad because not only are you going to see the candidates answer the questions, you're going to see them how they behave in these test situations as well. |
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Ron: |
OK. So by now, we've jumped all the way to the board, and they're really a number of steps to happen before this. So Andy could you walk us through? Like if somebody's listening to this and they go, "Oh, man, that's for me. I want to become a certified architect." Where do they begin? |
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Andy: |
Oh great. What happens is, as we have space available to have more candidates coming into the program, what we'll do is open an application process online. And these people, put together, they complete an application,
they put together some documents and apply to enter the program. And what we do is we have our MCA community actually review their applications and do a phone screen for them to identify whether they're at the level that they're certifying or not. |
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Ron: |
So the fee that you mentioned, 10,000 dollars might surprise some people because that sounds like a phenomenal, way more money than any other certification costs. Tell me a little bit about that. I mean, I've had some people say to me, "Come on, that's ridiculous. That's way too high." |
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Andy: |
Yes you're right. That sounds like an awful lot of money. When I think about, it sounds like a lot of money. And initially, when I talked about this program, I told you it needed to be cost recovery. I found
out first hand how much it costs to travel to somewhere around the world, and we hold these around the world, somewhere around the world, grab a few rooms in a hotel or in some other environment, and have four to six other architects come in there and do these
interviews. When you look at the overall cost of just running it, the logistics, it ends up that we're trying to cover the overall cost. And a lot of people said that well you could use LiveMeeting or some other technologies and or to actually do the same
thing, but I would disagree. For the level and the quality that we're trying to maintain with this program, it would not be the same. |
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Ron: |
You know, we're asking a lot of the architect community, right? We're asking them to mentors, we're asking them to do these phone screens, we're asking them to come and do this review board. That's a lot to ask. |
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Andy: |
You know, it is. And we've organized a group. What we did is sort of recognize that his certification, it needed to have re-certification requirement. So with been working with a group inside the MCA community
to identify what that re-certification process should look like, whether they should go to the interview process again or not. |
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Ron: |
Or maybe they can appear on ARCast. |
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Andy: |
I think that's a great idea. |
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Ron: |
[laughter] OK, I'm always looking for interesting guests. Let me ask you that, of all the people who started this process, what percentage would you say of being certified. |
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Andy: |
We don't actually say those certification numbers, typically, but I can tell you that trough this entire process, when we initially started out, we didn't have a strong screening process or a mentoring process in place, and about one of five of being successful. And what we're doing is we're putting these pieces in place in order to bring that up. Because what we want is to have almost a hundred percent success rate, once somebody is actually scheduled for an interview. |
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Ron: |
I totally agree that that's a good idea. I'm just thinking you know, I wonder how many people get blocked out at the beginning, who didn't passed the phone screen, or the mentors just don't feel that they're ready. And those sort of things that... But it sounds like... I mean those are good checkpoints to have because if somebody's not ready, you want to stop this process as soon as possible. |
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Andy: |
Absolutely. There's probably about 60 to 70 percent of people on this initial go around be accepted into the program. And what we're trying to do is provide feedback to them as to why they weren't in. And what
were doing is in that 30-minute assessment, we're trying to identify their seven, they're skills. And the two areas where most people have a lot of problems are on the technology depth and breath. And then also on the tactics, on the frameworks and methodologies
that are used. |
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Ron: |
But if you did that, you get basically all of your 10,000 dollars back, right? |
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Andy: |
Oh absolutely! During the application process that we set up, that costs 200 dollars to apply and that is non refundable. And that will get you through that screening. And then if you're accepted into the program,
you pay as you go for each one of the milestones that you meet. So the four mentoring sessions and the interview, we've broken that into 2,000 dollars increment. |
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Ron: |
OK, I see. |
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Andy: |
I think a comment on the mentoring sessions, Andy, for just clarification. A mentoring session is not necessarily a one-hour phone conversation with your mentor. A mentoring session may take weeks to get to that specific session. For instance, I'm doing the mentoring session with a candidate in Japan right now. Because of the language, there's certainly more time required to spend with the candidate for him to understand what we're talking about coz he's interpreting everything coz English is his second language. It may be four or five 2-hour sessions that I have with this candidate to constitute that one single session. So I think it's important that you realize that the program is about asking candidates. It may not be about giving you, this is your time and that's up. |
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Ron: |
Ah, terrific! Well, OK. So now this is the process for infrastructure solution architects. It looks like you have a slightly different process for the messaging specialization. How does that differ? |
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Andy: |
Yes, that's correct. Those are actually done by a different group inside of Microsoft and those typically require the candidates to come in first to be gold-level partners to Microsoft or actually work for
Microsoft. They have a very small group of people that they run through flights and they have to typically come to Microsoft and go through five weeks of training with the product group in order to get skilled up on the newest products. For instance on the
messaging, they'd be around Exchange, around communications. |
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Ron: |
Wow. So this is a serious investment. The thing that's cool about that is that if you get this certification it really means something. |
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Andy: |
It does on every one of these. The messaging certification is the manifestation of the old Exchange Ranger program and anytime that our customers go out there, they have a large Exchange project that they're
going to do, some kind of a mail migration. They will be one of those people on board because they know they can deliver on the solution. They know that that is the "go to" person. Very much like if somebody were putting in a Cisco router, they would use a
CCIE in order to bring that person in. |
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Ron: |
OK. So, where are you taking this in the future? |
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Andy: |
Well, we've got a couple of different things that we're working on. I looked at some of those certification program itself. That is, certifying people that already have the skills and the experience of an architect.
And on that, the things that we're working on is hosting review boards around the world and native languages so that we can go to Japan and host interviews in Japanese. Those are some of the things that we're working on with that program and building out the
benefits and getting all the automations in place to support the program. |
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Ron: |
So if somebody said, "Oh this is for me, I'm definitely up for that." What should they do? |
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Andy: |
Well, what they should do is regularly take a look at microsoft.com/learning/MCA and that's where the certification pages actually live. And they should be able to look at those and identify when we have the application process open up. Other things that I would encourage them to do is identify some of the certified architects that we have. For instance, Jim Wilt, and make sure that they are at the level that they need to be. Start looking at those competencies and make sure they have the skills and put together documentations that they think would prove that they have those skills and experiences. |
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Jim: |
If I may take a moment to embellish what Andy is saying, what I recommend all architects to do is look at those seven competencies that are on the website, and as you actually complete a project, write down
underneath each competency what it is about that particular project that you think enhanced your skills in that competency. |
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Ron: |
That's a great point because you know you don't want to get before the board and asked you question, and you go like, "Oh yeah, there was a time I worked on this thing but I can't remember all the details. It was kind of like this." And I'm sure those kind of answers don't really make you feel good. |
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Jim: |
Most people don't get to the board in that state that you do question sometimes, if maybe they are a little bit early in coming into the board. And that is part of the early board review lesson we learned and that's why we have such a very good screening process in place now, because the goal is for every architect to succeed by the time they are in front of the board. |
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Ron: |
OK. And just to add by way of preparing yourself for these sorts of things, at our Tech-Ed conferences, at least in the US and the one that's coming out up here in Barcelona shortly we did a pre-conference
seminar called Introduction to Software Architecture, that I did with the US one I did with a fellow from Microsoft India, with Vijay Bhatnagar. And in Barcelona, I'm going to be joined by a fellow podcaster named Scott Hanselmen who has a HanselMinutes as
a podcast. He's an architect for Corellian Inc. that make banking software for dot net. He's a tremendous speaker. Really I'm so delighted he's going to be with us. In Barcelona we're going to have a five-hour pre-conference seminar that will over a lot of
aspects of architecture. And I know a lot of people will be like, "Oh I can't go to that." |
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Ron: |
We're kind of expanding that whole program on this website that we have called
skyscraper.net. So you can go there and see the materials that were putting together to help kind of give people the idea of these basic
skills that you needed to develop. And hopefully this is a supplement to the work that Indian and his team is doing on building up on this associate program, and we're really dazzled of all the work that's going on there. |
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I don't know if it is just me, but after I found that the mp3 file was short I downloaded the wma file. It sounds like it is missing the tracks with your guests voices.
I just tried it with the WMA file and it worked. It could be that you have the earlier one in your cache. You might want to clear the cache and try it again.
Sorry about that. I had the guest track muted when I exported the file.
How do I find out more about the associate program? This is really needed.
Thanks,
Tim
I don't see the MP3 link anymore.
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