ARCast - Software As A Service

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Why do we buy software? Is it so we can have the joy of owning servers, doing backups, patches and maintenance? Of course not! We buy software to get things done. We want to use the services it provides and frankly if we could let someone else manage the headaches all the better. This is the brave new world of software as a service. Sounds great - but does this new way of using software introduce new challenges for the consumer and provider? What are these challenges and what do you need to know about them? Fred Chong and Gianpaolo Carraro are two really smart colleagues of mine who have been thinking about these questions and are here to bring you answers so check it out!

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-Ron

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