Defrag Tools: #76 - Escalation Engineer
- Posted: Feb 03, 2014 at 8:13 AM
- 36,186 Views
- 3 Comments
Loading User Information from Channel 9
Something went wrong getting user information from Channel 9
Loading User Information from MSDN
Something went wrong getting user information from MSDN
Loading Visual Studio Achievements
Something went wrong getting the Visual Studio Achievements
Right click “Save as…”
In this episode of Defrag Tools, Trey Nash and Jason Epperly join Chad Beeder to talk about their roles as Escalation Engineers in CSS.
[00:00] - What does an Escalation Engineer do?
[04:30] - Can be from the IT Pro or Developer backgrounds...
[05:35] - Windows Performance Toolkit
[09:13] - NT Debugging Blog
[10:53] - EEs need to be able to talk to customers
[13:35] - Next 2 weeks, WPA examples
[13:50] - Email us your issues at firstname.lastname@example.org