The Voice of Support - Show 002: Search @ support.microsoft.com
- Posted: Apr 11, 2006 at 8:20 AM
- 37,825 Views
Welcome to the second installment of The Voice of Support!
In this second show, Ken Crawbuck and Beth Phillips from Global Service Automation (the team behind
http://support.microsoft.com) cover Search on the Support site - info on usage, tips and tricks, some background on algorithms, as well as what to expect in future versions of search, which are making their way to
the Support site very soon.
While we certainly have a lot of support-related content ideas to bring you, we really hope to hear from you, our listeners, about the specific topics you'd like to hear about in future sessions! Please use our Ask
for It form to let us know what you think!
LINKS
Download the Transcript
Microsoft Support WebCasts
ASP.net Support Voice Columns
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More episodes in this show
-
The Voice of Support - Show 001: The Introduction
-
The Voice of Support - Show 002: Search @…
-
The Voice of Support - Show 003: Project Server…
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