CRM

In this ch9 video I chat with Sergei Dreizin, CEO of Akvelon. Akvelon has built a highly-configurable global search add-in for CRM and in this video Sergei shows a demo of their search product working with CRM 2011. Akvelon’s Global Search supports searching data across multiple entities, contents…

Part 3 of 3. Check out Part1 & Part2 in WMV (High).CRM SDK 4.0.12 that was released as part of the May 2010 Service Update includes some wonderful tools to simplify CRM development. One of the great benefits with this new SDK is the ability to switch your application from CRM…

Donald Trump recently praised Metratech’s business model embraced by their customer, ACN, who appeared on the Celebrity Apprentice.   Metratech’s own David Blair, Director of Product Architecture, discusses how Microsoft is both a partner and a…

Microsoft CRM is a customer relationship management product. As with the application of most products discussed in this space, everybody wants to do things differently and so customization is required. Giving people source code for customization, however, is typically a very bad idea.  In…

In this video, Humberto, who is the Program Manager for the Solutions Management feature area in Microsoft Dynamics CRM 2011, talks about how developers can now define, transport, deploy, maintain and consume full business applications, built entirely on the Microsoft Dynamics CRM 2011 Solutions…

In this video, Michael McCormack,  the Program Manager lead for  the user experience within Microsoft Dynamics CRM 2011, talks about the design principles that were used to define the new UX, and shares examples of how Microsoft Dynamics CRM 2011 takes full advantage of the UI changes…

Part 1 of 3. Check out Part2 & Part3 in WMV (High).In this video I chat with Reuben Krippner, a Senior Product Manager in the CRM product planning team about the exciting CRM Accelerator release & SDK update coming out in May 2010. Accelerators are templates built by the CRM team to…

Rich Dickinson is a Senior Program Manager in Microsoft Dynamics CRM 2011, where he works on the user interface.  In this video he discusses how to personalize the user experience using Forms, either for an individual or more generally for roles, so that they have easy access to information…

Hello, With the enhanced Multi-Language User Interface (MUI) feature, Microsoft Dynamics CRM 4.0 addresses the needs of diverse global work force. In this screen-cast I will walk you through this powerful global enhancement covering Deployment, Configuration and Localization aspects.…

A couple of months ago I spent some time getting to grips with SQL Server 2008 Reporting Services, and the new chart and gauge controls that are available. You can read more details on my blog  here.