customer satisfaction

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  • If Disney Did Healthcare: Part 2
    If Disney Did Healthcare: Part 2
    Bill Crounse, MD Sep 19, 2007 at 6:50 PM Comments 0

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       Last April I posted a piece on this Blog entitled "If Disney Did Healthcare".  I commented that there was a lot the healthcare industry could learn from Disney about customer service, customer experience, and customer satisfaction.  It was one of…
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