Customer Support
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30 minutes, 34 secondsThe Voice of Support - Show 14: The MVP Program In-Depth (Part 3 of 4)Welcome to the Show #14 of The Voice of Support! The next 4 podcasts will focus on the ins and outs of the MVP program. Microsoft Most Valuable Professionals (MVPs) are exceptional technical community leaders from around the world who are awarded for voluntarily sharing their high quality,… -
24 minutes, 54 secondsThe Voice of Support - Show 13: The MVP Program In-Depth (Part 2 of 4)Welcome to the Show #13 of The Voice of Support! This series of podcasts will focus on the ins and outs of the MVP program. Microsoft Most Valuable Professionals (MVPs) are exceptional technical community leaders from around the world who are awarded for voluntarily sharing their high quality,…
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26 minutes, 29 secondsThe Voice of Support - Show 12: The MVP Program In-Depth (Part 1 of 4)Welcome to the Show #12 of The Voice of Support! The next 4 podcasts will focus on the ins and outs of the MVP program. Microsoft Most Valuable Professionals (MVPs) are exceptional technical community leaders from around the world who are awarded for voluntarily sharing their high quality,…
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23 minutes, 42 secondsThe Voice of Support - Show 011: The Zune Support ExperienceWelcome to the Show #11 of The Voice of Support! In this session, we sat down with Nabil Pike, Lead Program Manager for Zune Supportability. Nabil talks about the day-to-day activities of the Zune support team, his history here @ Microsoft, and the history of building the support experience …
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22 minutes, 10 secondsThe Voice of Support - Show 010: Managing Xbox and Xbox 360 Support WorldwideWelcome to the Show # 10 of The Voice of Support! This week, we sat down with Doug Park, Senior Group Manager for Xbox Support. Doug manages a number of program managers that handle various "lines of business" for Xbox hardware and software support around the globe, which we…
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15 minutes, 54 secondsThe Voice of Support - Show 009: Supporting Xbox and Xbox 360 Kiosks in Retail OutletsWelcome to the ninth installment of The Voice of Support! This week, we sat down with Steve Miles, Retail Support Manager here at Microsoft, to discuss supporting those Xbox and Xbox 360 kiosks you see in various retail stores across the world, and some of the really cool features and new…
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30 minutes, 32 secondsThe Voice of Support - Show 008: A look at supporting Games for WindowsWelcome to the eighth installment of The Voice of Support! This week, we sat down with Mark Auld, Senior Support Program Manager here at Microsoft, to discuss Games for Windows support, and some past impressions of upcoming technology and titles featured a while back at…
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19 minutes, 20 secondsThe Voice of Support - Show 007: Security Program Management @ Microsoft SupportWelcome to the seventh installment of The Voice of Support! This week, we sat down with Jerry Bryant, Security Program Manager here at Microsoft Support. We talk about the worldwide team that focuses on security response and readiness for security bulletins, and reporting on various…
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仕事、大好きです！ ：米田さんマイクロソフトのカスタマーサービス＆サポートの米田さんとお話をしました。 米田さんは、Exchange Server、Outlook、Outlook Express、Entourage (アントラージュ、Mac用製品)のサポートを担当しており、特に緊急度の高い案件に対応しています。 聞き手：鈴木さんビデオの長さ 4分58秒 (video duration 00:04:58) -
全力でサポートしますので、心配せずにマイクロソフト製品を使ってください！ ：滝沢さんマイクロソフトのカスタマーサービス＆サポートの滝沢さんとお話をしました。 滝沢さんは、RMS (Rights Management Services)、Windows Update、WSUS (Windows Server Update Services)、月例のパッチリリースなどのサポートを担当しています。 聞き手： 大森さん ビデオの長さ 7分00秒 (video duration 00:07:00)
