Support

Lex Thomas welcomes Microsoft Premier Field Engineers (PFE) Tony Wyatt and Dan Smith to the show as they discuss the value a dedicated PFE can bring to an IT organization. Tune in as they describe an Exchange and Office 365 deployment and how their expertise assisted a successful hybrid on-premise…

Lex Thomas welcomes Sr. Technical Account Manager Mike Mitchell to the show as they discuss the value and benefits Microsoft Premier Support brings to customers.  Tune in as they chat about the Service Delivery Management process, technical resources and support Microsoft offers to its…

Lex Thomas welcomes Jeremy Rule to the show as they discuss Microsoft Premier Support for Developers. Tune in as they chat about what services are available such as application development, field engineering, 24 hours a day/ 7 day technical support and much much more! And what’s that you say?…

There are many places to find help for developers, but there are some programs that aren't widely known.  This screencast, based on a session given for the Northeast Roadshow, briefly reviews some of these.  From reporting bugs and feature requests, to finding support from Microsoft and…

Driving down the Pacific Highway in Sydney on the weekend, I saw a sign saying "supergeek.com.au"After emailing them, I was able to meet Phill Deer and Mike Armstrong of supergeek.com.au at breakfast in Balmoral. Not only is Mike a supergeek, he is a seriously talented geek: with…